Error

Discus and support Error in XBoX Games and Apps to solve the problem; i pre order the $100 version a few months ago, i made sure to check my balance immediately after, and sure enough it went through, but later on, it... Discussion in 'XBoX Games and Apps' started by zach1998117, Sep 6, 2017.

  1. zach1998117
    zach1998117 Guest

    Error


    i pre order the $100 version a few months ago, i made sure to check my balance immediately after, and sure enough it went through, but later on, it said there was an error, which i fixed. Then hours before launch it said my pre order was cancelled, any thoughts
    as to why, or how this happened?

    :)
     
    zach1998117, Sep 6, 2017
    #1
  2. Gift3d
    Gift3d Guest
    Credentials error

    credentials? isnt that like your accont info?

    Try to go on xbox.com and sign into it and see if u have any messages. might just need to verify an email or something
     
    Gift3d, Sep 6, 2017
    #2
  3. PB7
    PB7 Guest
  4. Ishan8123
    Ishan8123 Guest

    Error

    Was there any error message or error code? Usually, it could be a billing and refund related issue.

    As such, you will need to contact Xbox Support directly here-
    http://support.xbox.com/contact-us
    .

    Don't forget to explain your situation and they might be able to help youError :)
     
    Ishan8123, Sep 6, 2017
    #4
  5. zach1998117
    zach1998117 Guest
    it was a message. Also thanks ishanError :)
     
    zach1998117, Nov 2, 2018
    #5
  6. HELLRAZER305 Win User

    Error Error Error

    DID you fix it I got the same one??
  7. InFaDeLiTy Win User

    Errors Errors Errors

    No not at all, I cannot connect to XBL at all, I am not sure what is happening, I know my internet is working fine and ive never had issues with this console but since the most recent update my xbox wouldnt download/install it properly and i havent been
    able get online at all its quite lame.
  8. Mister Fitzer Win User

    Errors Errors Errors

    Hey mate, can you please list the exact errors you're encountering? Also, go ahead and take a few minutes to answer the bold questions

    here
    , as we'll need that information to help resolve the network issues.
  9. Photonimus Win User

    ERROR ERROR ERROR...

    Well, first things first.... If you want help, conduct yourself in a pleasant and respectable manner. Secondly, we can't help unless you describe a problem fully. Even then, we can only go through steps to try to help, so you need to cooperate. If the answers
    don't work, getting angry is not the course of action, it means we need to dig deeper.

    If someone reads the issue and directs you to a solution, try it out. If it doesn't work, let us know so we can dig deeper.

    And most importantly, understand that we here on these forums are not microsoft/xbox employees, we are gamers such as yourself trying to help out. When an issue requires contacting official support, they wont put up with this kind of attitude over the phone.

    So again I say, please reply and fully explain each issue you are having so we can work through this.
  10. Temhotabot Win User

    Errors Errors Errors

    Have you done any self repairs to the console? Such as replacing the disc drive or fixing an RRoD?
Thema:

Error

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