Error with preinstall StarField code (0x80070005)

I have tried all of these things and i am still having problems with the same issue. Any suggestions?

Hello RuanBlignaut,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,

Not the original poster - but this resolved the issue for me.

Thanks!

Hello RuanBlignaut,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are experiencing issue with pre-installing Starfield in your Windows PC. Let us check and see on what we can do to help address your concern in a timely manner.

To make sure your device meets the system requirement for the game to run smoothly, see the system requirement provided by the game developer through this link: System Requirements - PC - Starfield - Bethesda Support

On the other hand, perform the troubleshooting steps listed below:

1. Make sure Windows is up to date

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• On Windows 10, select Update & Security. On Windows 11, select Windows Update.
  
• On the Windows Update page, select Check for updates to see if any updates are available including optional updates for your device.
  
• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

2. Make sure Xbox app is up to date

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there is any updates available for the Xbox app. If an update is available, select Update.
  

3. Make sure you are signed in to the Xbox app and the Store with the same account.

> To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.



4. Uninstall and reinstall Gaming Services

• Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  
• In Windows PowerShell, type the following command and press Enter:
  get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  
• In the same window, type the following command and press Enter:
  start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  
• Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  
• Restart your device and try to install the game again.
  

Stay updated with the latest news and updates of the game including known issues through the link below:

• Starfield FAQ (bethesda.net)
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

I am trying to preinstall the game through my xbox pc game pass but keep getting the following error code (0x80070005).