Error while redeem a key

Discus and support Error while redeem a key in XBoX Games and Apps to solve the problem; I'm trying to redeem a key of Minecraft for windows 10 for the first time and the site shows a messagem saying that the key is already used, but I only... Discussion in 'XBoX Games and Apps' started by ExpertSpore5905, Mar 30, 2018.

  1. Error while redeem a key


    I'm trying to redeem a key of Minecraft for windows 10 for the first time and the site shows a messagem saying that the key is already used, but I only tried on the mojang site and nothing happens there, the site stuck on "Verifying code"

    :)
     
    ExpertSpore5905, Mar 30, 2018
    #1
  2. error with dlc code

    i bought fallout 4 goty, but when i try to redeem the key deliverd in the box i get an error saying i have to read the instructions deliverd with the key. And i might have to redeem the key on a different website.

    Yet the paper in the box says to redeem it on xbox.com/redeemcode.

    i tried the xbox app on my Phone, on windows 10, i tried to redeem it on my xbox...but nothing works!
     
    voorspelbaar209, Mar 30, 2018
    #2
  3. Zorg
    Zorg Guest
    Forza 7 Virtual Key prize code not working

    I won a key yesterday for the driver outfit and every time I attempt to redeem it I get an error. It states

    Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.

    CatalogSkuDataNotFound

    FaOzfa41fCCZ+Vhf.0.4.4

    2017/09/21 - 02:50:06 UTC
     
  4. Error while redeem a key

    Greetings, thanks for reaching out.

    Please try these steps to troubleshoot prepaid code redemption issues.

    If they do not help, please select the "Message" button under my name with the envelope icon next to it and send me the 5x5 code so I can take a closer look.

    After that's done, please reply to this thread letting me know that you delivered a message to my account.

    Note: Please make sure you message me the code privately and not as a reply to this forums post.
     
    Mister Cazador, Mar 31, 2018
    #4
  5. I've sent the code for you
     
    ExpertSpore5905, Mar 31, 2018
    #5
  6. Thank you for the update on this as well as your patience. We took a closer look into this and we're afraid we can see that the code was indeed redeemed by another account.

    In this case we recommend reaching out to the specific seller you purchased this code from in order to inquire about a possible replacement code or a refund.
     
    Mister Cazador, Apr 3, 2018
    #6
  7. Isn't the code redeemed on the another e-mail (gmail) that I've sent to you on the private message?
     
    ExpertSpore5905, Apr 3, 2018
    #7
  8. Error while redeem a key

    We're afraid that's not information we're able to share here on the forums but we recommend reaching out to
    Chat or Phone support in your region as they may be able to provide further clarification on this code with you.
     
    Mister Cazador, Nov 2, 2018
    #8
  9. Mister Cazador Win User

    Error while redeem a key

    Isn't the code redeemed on the another e-mail (gmail) that I've sent to you on the private message?
    We're afraid that's not information we're able to share here on the forums but we recommend reaching out to
    Chat or Phone support in your region as they may be able to provide further clarification on this code with you.
  10. ExpertSpore5905 Win User

    Error while redeem a key

    Greetings, thanks for reaching out.

    Please try these steps to troubleshoot prepaid code redemption issues.

    If they do not help, please select the "Message" button under my name with the envelope icon next to it and send me the 5x5 code so I can take a closer look.

    After that's done, please reply to this thread letting me know that you delivered a message to my account.

    Note: Please make sure you message me the code privately and not as a reply to this forums post.
    I've sent the code for you
  11. ExpertSpore5905 Win User

    Error while redeem a key

    I've sent the code for you

    Thank you for the update on this as well as your patience. We took a closer look into this and we're afraid we can see that the code was indeed redeemed by another account.

    In this case we recommend reaching out to the specific seller you purchased this code from in order to inquire about a possible replacement code or a refund.
    Isn't the code redeemed on the another e-mail (gmail) that I've sent to you on the private message?
  12. Mister Cazador Win User

    Error while redeem a key

    I've sent the code for you
    Thank you for the update on this as well as your patience. We took a closer look into this and we're afraid we can see that the code was indeed redeemed by another account.

    In this case we recommend reaching out to the specific seller you purchased this code from in order to inquire about a possible replacement code or a refund.
  13. Mister Cazador Win User

    Error while redeem a key

    Greetings, thanks for reaching out.

    Please try these steps to troubleshoot prepaid code redemption issues.

    If they do not help, please select the "Message" button under my name with the envelope icon next to it and send me the 5x5 code so I can take a closer look.

    After that's done, please reply to this thread letting me know that you delivered a message to my account.

    Note: Please make sure you message me the code privately and not as a reply to this forums post.
Thema:

Error while redeem a key

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