Error when trying to go to checkout

Hey there Daniel,



Thanks for reaching out here in Xbox Forums. There is currently a
Service Alert
for:

• Purchase and Content Usage
  
• 
  

We are aware that some members may be having problems playing purchased content, and logging in. We are working to resolve the issue as quickly as possible.

We recommend to Sign up for the notify me option on the website for communication on the resolution.

I hope this information helps you out. As there is no other resolution at this time and in an effort to minimize repetitive posts, we'll be locking this thread.
Should the issue continue after the service outage is over and you perform a power cycle to the console, please feel free to make a new thread detailing your issue.



Thank you and have a great day.

Brad

So when you tried adding the card during the checkout process, it didn't work, but if you add the card by itself, it worked? What was the full error message/code you got when trying to add the card during checkout?

Try going to checkout and see if the trial offer applies.

I'm no expert in HTML and Javascript but this would appear to be an error with the coding on the website. How long have you been trying to checkout?

Hey there, Exmex! When I try to go purchase the game, it shows the price at first, but then the checkout says that it's free. Can you check for me that it says it's free at the top of that screen, please?