Error We couldntsign into your Microsoft account Xbox App

Hello KeshawnSmyth,

Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Are you using the Xbox Console Companion App or the Xbox (Beta) App? Does an error message or error code appear when you log in to
your Microsoft account through
the Microsoft account website? Be sure to let us know the results KeshawnSmyth!

Hey lauretteimpens,

Thanks for keeping us updated. We understand that you are getting an error code when signing in to Microsoft Solitaire Collection. Do you get an error message when you try signing in to your Microsoft account on the
Microsoft account website? We recommend making sure you are signed in to the Microsoft Store App and Xbox Console Companion App with the account that you use to play the game. Also,
we have a support article that provides
troubleshooting for Microsoft Casual Games. Be sure to let us know the results
lauretteimpens!

I am still having this issue as of July 2021: rapidly flashing login modal appearing and disappearing, the error message "Your Microsoft Store account is different from your Xbox account" appearing on every load of the Xbox app.

Launching the Xbox Console Companion (XCC) and minimizing it fixes the issue with the Xbox app. Meanwhile, the XCC app is aggressively messaging that it is EOL and we should be using the Xbox app. And yet, they seem inextricably linked. So which is it, Microsoft?

I signed out on Microsoft Store App, and then signed back in using the same Microsoft account, but I cannot sign in on Xbox App it says, "We couldn't sign you in to Xbox live " and gives this error number: 0x8015DC0B.

Hello ChristineHAMY,

Thanks for posting on the Xbox forums. We understand that you are interested in learning if the Crossword game that is available on the Microsoft Store will be available in the French language. You are also unable to sign in to your account when playing
Microsoft Ultimate Word Games. The option to add a language to a game is controlled by the developer of the respective game. Most of the games that you are playing are Microsoft casual games, but Crossword is not a casual game. Thus, you must reach out to
the developer of the game for assistance with the language of the game.

In regards to the sign in issue, we recommend making sure that
Windows 10 is up to date. Do you see any error messages or error codes when you sign in to the Microsoft and Xbox websites with your Microsoft account? We recommend

signing your account in to the Xbox Console Companion App and Microsoft Store App then try launching Microsoft Ultimate Word Games again. Be sure to let us know the results!