error '' some thing went wrong '' when open efootball 2024 downloaded from microsoft store

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Here are a few tips to troubleshoot your game:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.
8. Uninstall the game > Restart Console > Install the game.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

I hope this helps resolve your query.

Hi, Munasar.
I could suggest other potential solutions that will cover everything from the Windows side of things:

A. Connect your PC to a different Wi-Fi network, like a mobile hotspot.
In case your PC doesn't support Wi-Fi, you can create a USB mobile hotspot from your phone.

Note: Make sure to disable again your current antivirus and firewall, including windows defender.

B. Create a new user on your PC, then try running the game once you log in to it.
https://support.microsoft.com/windo...-windows-20de74e0-ac7f-3502-a866-32915af2a34d

C. Run the SFC tool on your PC. This tool may help to find and repair potential corruptions in your system.

https://answers.microsoft.com/thread/bc609315-da1f-4775-812c-695b60477a93

In case the inconvenience isn't fixed, you may want to contact the game developer.

Not only that, but I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

Hi sir

I tried all the options it's not working yet really



So plz tell me good solution

Hello, Munasar. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

However, I find it appropriate to ask some questions:

— Does your PC use Windows 10 or Windows 11?

— Do you notice a similar issue with other Microsoft Store games, or is just the one you mentioned?

— What potential solutions have you tried to solve this issue?
Please describe each one.

I'll look forward to hearing from you.

Kind regards,

Arturo.

Okay, I could suggest these potential solutions:

Option 1:
Open the task manager > click on “startup” > for each app listed, click disable.
Restart your PC and try opening the game again.

Option 2:
Disable temporarily your antivirus or firewall, this includes Microsoft Defender, and after that, test the game.

Option 3:
Perform a clean boot in your PC, once restarted, try the game again.
You can follow the steps for the clean boot process, by clicking here:

https://support.microsoft.com/topic...-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd