Error Redeming Xbox Live Gold for 12 Months

Discus and support Error Redeming Xbox Live Gold for 12 Months in XBoX on Consoles to solve the problem; I'm trying to redeem my 12 month Xbox Live Gold Membership, but it keeps giving me an error. The code is valid because it brings me to the are you sure... Discussion in 'XBoX on Consoles' started by PolicyLobbyz22, Dec 21, 2017.

  1. PolicyLobbyz22
    PolicyLobbyz22 Guest

    Error Redeming Xbox Live Gold for 12 Months


    I'm trying to redeem my 12 month Xbox Live Gold Membership, but it keeps giving me an error. The code is valid because it brings me to the are you sure you want to redeem stage, but it brings me to this error:

    Error Code:

    XBOS-5002

    e37a146f-45c9-4730-81e3-3cb108b6109a

    2017/12/22 - 07:53:23 UTC

    I tried contacting Microsoft and he said he will send me an email that tells me he refreshed the code, but he hasn't sent me one and it still doesn't work.

    How do I fix this?

    :)
     
    PolicyLobbyz22, Dec 21, 2017
    #1
  2. omar_
    omar_ Guest
    omar_, Dec 21, 2017
    #2
  3. weaponx_uk2003
    weaponx_uk2003 Guest
    Xbox One Live 12 Months ??

    MS Store US says

    Day One 12-Month Xbox Live Gold Membership - Microsoft Store

    Day One 12-Month Xbox Live Gold Membership

    For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.
     
    weaponx_uk2003, Dec 21, 2017
    #3
  4. WPAK
    WPAK Guest

    Error Redeming Xbox Live Gold for 12 Months

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region (and in some cases Language) wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support again via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support they can do a more indepth look into this issue.
     
    WPAK, Dec 21, 2017
    #4
  5. WPAK Win User

    Error Redeming Xbox Live Gold for 12 Months

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region (and in some cases Language) wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support again via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
  6. Idan Siman Tov Win User

    Xbox live

    Every christmas i always get 12 month xbox live it was the same this year however ive only used it for about 5 months and suddenly it isnt letting me play online because it says i dont have xbox live. Which i do. i redemed the code at the start
    of 2020. Idk if its a glich or smt but i really dont wanna pay another £60 for something i already had.
    Hello,

    If you had ULTIMATE before redeeming the 12-month Gold Live, these 12-month Gold have been automatically changed to 4-month ULTIMTE expend.

    You canocan a support ticket to explain that so they may give you 8-month Gold Live, just be sure there's not 100% gurentee you will get these.

    https://beta.support.xbox.com/contact-us
  7. rzv187 Win User

    error code 0x87c40011

    can some one pls tell why my redem code for gold isnt working it keeps teling me to try later wtf i just baught it 3 hours ago im get realy angry pls somen help me it keeps sayng it some kind of an error :(...........these is the error...............XBOS1005873aa738-e79f-4708-bd17-d59d2347b68c

    2014/12/10 - 19:02:17 UTC....................... please some help me :( i paid for 12 months of gold :(
  8. rzv187 Win User

    Cant play online

    can some one pls tell why my redem code for gold isnt working it keeps teling me to try later wtf i just baught it 3 hours ago im get realy angry pls somen help me it keeps sayng it some kind of an error :(...........these is the error...............XBOS1005873aa738-e79f-4708-bd17-d59d2347b68c

    2014/12/10 - 19:02:17 UTC....................... please some help me :( i paid for 12 months of gold :(
  9. rzv187 Win User

    why is my gamer score dropping?

    can some one pls tell why my redem code for gold isnt working it keeps teling me to try later wtf i just baught it 3 hours ago im get realy angry pls somen help me it keeps sayng it some kind of an error :(...........these is the error...............XBOS1005873aa738-e79f-4708-bd17-d59d2347b68c

    2014/12/10 - 19:02:17 UTC....................... please some help me :( i paid for 12 months of gold :(
Thema:

Error Redeming Xbox Live Gold for 12 Months

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