Error redeem gears of war promotional codes

maredusan · Dec 23, 2016

I purchase an xbox with gears of war 4 bundled, now i already received the codes for the previous versions but only be able to redeem 2 of the four. the 2 remain (gears of war and gears of war 3) give me the error xbox purchase mismatched market and language,
but In my account configured English and USA and still fail. But I already check with an agent in the xbox chat support and he direct me to this forum. He o so tell me that confirm that my codes are active.

My account is [MOD REMOVED]

Regards

Marco Santos

:)

stubbs99 · Dec 23, 2016

Export RB1 songs now or later?

The twenty free DLC can be downloaded right away. The code that we get is the one you type directly into XBox Live on the Redeem Code section. (Like the Gears if War 2 map pack). There is no messing around with websites like the US versions.

Felipe de jesusAguayo Rodriguez · Dec 23, 2016

I can't redeem gears of war 4 promotional codes for older versions of the game.

I can't redeem gears of war 4 promotional codes for older versions of the game. I am getting this error code along with the message:

Something went wrong
Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

XBOS-3012

9cdf6f13-a707-4567-850c-33b8301c304e

2017/01/03 - 03:13:21 UTC

Smwutches · Dec 23, 2016

The games are region locked. So in order to download them, your account region has to match your physical location and you have to live in a region where the games are available. If your account is set for the US, but you are not in the US, they will not
work.

Mister Mascot · Nov 3, 2018

Hey there maredusan,

Sorry to hear about the issue with redeeming the codes. Have you tried the Prepaid Code Troubleshooting guide yet? Sometimes that can help out. Where are you physically located
currently? Does your account match the region? Is your console also connecting to Xbox Live within that region? Try to redeem the code on xbox.com HERE and let us know if you're also seeing the same error message and
error code. Please also post the error message and error code here as well.

DazedUmbrella66

Xbox Promotions, I can not redeem the code!!! Just saying something wrong, I have other code for Gears of War 2 and it works fine!!!

The problem is Gears of War 3

Mister Mascot

Hey there ListPrivate,

The website you're linking to is actually for the Gears of War: Ultimate Edition promotion and not the actual promotion for Gears of War 4. You can find more info on that promotion

HERE. To clarify, only codes for the Backward Compatible titles are sent. There is no promotion that offers the Remastered Ultimate Edition currently.

From the promotion page for Gears of War 4

"Gears of War Collection promotion

Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

Gears of War
Gears of War 2*
Gears of War 3
Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10."

It sounds like you received the proper codes, but if you have any other questions please feel free to let us know!

Mister Maka

Hey there!

Sorry to hear you're having toruble redeeming a Gears of war code. If you haven't already please be sure to
check out this post in the Gears of War forum. There are some steps there for the error many users are getting. If you're located in a region such as Germany then I'm afraid
you aren't qualified for this promotion and may run into issues with codes.

OndoyBahista

https://support.xbox.com/en-US/games/game-titles/gears-of-war-4-preorder-promotion

Gears of War Collection promotion

Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

Gears of War

Gears of War 2*

Gears of War 3

Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.

If you meet the eligibility requirements for the promotion but haven't received your code, it would be best to reach out Xbox Promotions Forums Support.

You can reach them here: >Xbox General Sales & Promotions Forums<

SamuelAOl24

error is trying to redeem gears of war 3 code

Error redeem gears of war promotional codes