Error on placing order

Discus and support Error on placing order in XBoX Games and Apps to solve the problem; I'm trying to place an order for power supply for India region. It goes through well till step2 of Billing and Review. On filling the payment and... Discussion in 'XBoX Games and Apps' started by nrohan, Aug 3, 2014.

  1. nrohan
    nrohan Guest

    Error on placing order


    I'm trying to place an order for power supply for India region.

    It goes through well till step2 of Billing and Review.

    On filling the payment and deliver address info and submitting I always get an error page with message below.

    1102 - There’s a good chance that this is not something you’ve done wrong, but an error that we’re not yet aware of. We think that the best thing to do is to start again from the home page. If the problem persists, please contact our support team and
    reference error code 1102 for assistance.



    I have retried many times with different browsers and OS without success.

    What is work around?

    Thanks

    Rohan

    :)
     
    nrohan, Aug 3, 2014
    #1
  2. Paraffin Alien
    Paraffin Alien Guest
    Xbox One S ordered never received - No help from support

    Are you sure that the order went through successfully?

    As you should have received an order confirmation e-mail containing order details and order number within 24 hours of placing your order.
     
    Paraffin Alien, Aug 3, 2014
    #2
  3. Naffry
    Naffry Guest
    Disney Infinity

    Due to a pricing error on our website your order for Disney Infinity Villains Pack has been cancelled.

    No funds have been taken for this order as it was not due to ship until 23/08/2013.

    We apologise for this error and for any inconvenience that this may have caused. As a gesture of goodwill we would like to offer you the chance to place an order on this item at a discounted price of just £21.97

    In order to avail of this discounted price, please enter the coupon 1nf1n1ty at the checkout when placing your order. This coupon is valid for one purchase only and is not redeemable against any other products.

    Kind regards,
     
    Naffry, Aug 3, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Error on placing order

    Seems as though there's an error with the page. Please do as it suggests and contact phone support to place your order.

    support.xbox.com/contact-us

    Phone Numbers

    Toll free: 000-800-440-1179

    Toll free: 1 800-11 11 00 (press 7 for Xbox Support or Games for Windows Support)

    Toll number: 080 40103000 (press 7 for Xbox Support or Games for Windows Support)

    Toll free: 1 800-102 1100 (press 7 for Xbox Support or Games for Windows Support)
     
    onyxishere, Aug 4, 2014
    #4
  5. onyxishere Win User

    Error on placing order

    Seems as though there's an error with the page. Please do as it suggests and contact phone support to place your order.

    support.xbox.com/contact-us

    Phone Numbers

    Toll free: 000-800-440-1179

    Toll free: 1 800-11 11 00 (press 7 for Xbox Support or Games for Windows Support)

    Toll number: 080 40103000 (press 7 for Xbox Support or Games for Windows Support)

    Toll free: 1 800-102 1100 (press 7 for Xbox Support or Games for Windows Support)
  6. samsoft17 Win User

    Unable to startup Xbox One S

    Thanks.

    While placing service order online, i am getting below error:

    "We’re sorry. The accessory or device you are requesting is not available. Please contact Microsoft Support for assistance."

    Please help to place a paid service order.
  7. IRB Win User

    Can't Place An Order

    If it is an Xbox 360 backwards compatible title, there is currently a known service issue effecting purchasing.

    Monitor the status page (as provided above).
  8. Rodrigo Oliver Win User

    Unable to place order

    Hi Zoe, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Access the site using an alternative browser or enable your browser's incognito/InPrivate mode.

    Additionally, ensure that you clear your browser cache and cookies.

    If you still can't do it, I kindly ask you to speak with Sales Support.

    Please enter this link:

    https://support.microsoft.com/help/28808/microsoft-store-contact-support

    Let me know if it works!

    I hope this helps.
  9. choppyseize Win User

    Can't Place An Order

    Do you have any purchase restrictions? if you're in a family account you may need the person in charge of it to adjust the settings for you.
Thema:

Error on placing order

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