Error message 0x80820003-2% what does this mean?

Hello Araceli Rojas,



Thanks for posting to the Microsoft community. First, we would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?



Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).





Thank you for your understanding.



Respectfully



Xbox Forum Moderator

Microsoft Community

Hi Team.

I have the exact same issue and error code. BluRay discs work without any issue. I only receive the error message with Xbox One titles.

0x80820003 0x35

Please advise.

Hi Victor. Just for future reference, verifying your own post shows it as answered, so that may be why you have not gotten a response yet,

As for that error message, it seems pretty clear that there is a payment issue on your account. Have you update/verified your payment methods are valid? You can learn how to do that in our

Change your Xbox LIVE account information support article.

Let us know if you have anymore questions. Cheers!

im getting this error code 0x80820003 - 0x45 any help man