Error message (0x80004005) whenever I try to start any game from/installed on the Xbox App.

N1C0Z · Dec 11, 2022

Hello everybody.

As per title I get this error message (0x80004005) whenever I try to launch any game from the Xbox App on Windows 10.

I previously had similar problems where games wouldn't launch but at the time I wasn't getting any specific message.

Also, previously the issue hadn't affected Flight Simulator, the only title I had actually purchased and I wasn't playing using Xbox Game Pass.

Now even Flight Simulator has stopped working and I get the error message mentioned above.

I've already tried everything and I feel pretty angry and hopeless about this.

When games didn't launch in the past (issue appearing sporadically) I would fix the problem by either waiting (I kid you not, it would fix itself) or by reinstalling the games.

However I've reached a breaking point, I can't spend such a large chunk of my time troubleshooting my Xbox App.

Please offer me a solution that requires a reasonable amount of time.

What I've tried already:

Restarting PC

Signing in and out of Xbox and/or Microsoft Store

Windows is updated

MS Store and Xbox are updated

I've tried repairing Xbox and MS Store apps

Time zone was set to manual, now it's set to automatic, didn't help

Kind Regards,

:)

Fatima_J

Hi N1C0Z ,

Thank you for posting to the Microsoft community.

Based on the description, it appears that you received an Error message (0x80004005) whenever you try to start any game from/installed on the Xbox App. I'm glad you took the time to consider this for us so we can help you figure it out for you

Before anything else, let me ask you the following questions below so that I fully understand the problem.

1. When does the issue started?

In your case, to resolve this error, you’ll need to restart your Xbox One or Xbox 360 console. To do so, turn off your console, unplug the power cable, wait about 30 seconds, plug it back in, and then turn on your console again.

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator

N1C0Z

Hello Fatima,

The issue has been fixed.

The problem was very simple. Despite my checking for updates my computer wasn't "seeing" that an update had indeed been issued by Microsoft.

After I checked for the 3rd or 4th time whether any updates were available the system showed me a notification saying that an update was available.

I updated the computer and after the required restart everything was back to working fine.

The main problem was that Windows didn't detect any updates as available.

Kind Regards,

Fatima_J

Hello

We have noticed that you have not responded to our last message in your Community post. We would like to know whether the issue you have raised with us is still ongoing. If yes, please click on this link Create a new question or start a discussion (microsoft.com) to get back to our thread and continue our conversation. We await your response.

Truly Yours,

Fatima

Microsoft Moderator

Francia J.

Whenever you're trying to install any of your games and apps what is the exact error message or error code that you're getting?

XBF Amber M

Hi MAERIOMOMO,

Thanks for reaching out to us in the forums for this issue with your app. As you've received error code 0x80004005 and are experiencing issues with updating the app for your avatar,
I recommend the following support articles to help get everything up and running once more:

Error 0x80004005 occurs when you try to open a game or app on your Xbox
console

An application won't start on Xbox One

Troubleshoot game or app installation problems on Xbox One

Give the troubleshooting solutions a try and please let us know the results.

I hope that this helps you out!

Error message (0x80004005) whenever I try to start any game from/installed on the Xbox App.