Error I've never seen before

Do you have standard Game Pass or Game Pass Ultimate? Standard Game Pass doesn't include Gold so you wouldn't be able to play online with only that .

Hey IZACAMPINAGAIN,

I've never seen this error code before.

What exactly were you trying to update?

Let us know and we'll work from there =)

Hi, well
Maybe was just a bad coincidence for this specific controller

Sadly in this situation the best option for you is get the device repaired in the closest authorized electronic repair shop or where original parts are used
Probably something’s going on with the control board

Okay, my intentions were to get help with a clearly dysfunctional controller.

But I'm being linked to a page that tells me to send the same feedback for the same issue, on a service where I'll get no potential diagnosis on possible causes for a controller dying after miniscule use. Not that it would mean much as I would prefer to have some way of getting something done with a $60 piece of gear -- 8 months, literally next to no use, and now it no longer works. Especially since I have no way, again, of getting a working controller or getting this one even looked at. I'm not just going to explain that the controllers need something done about them if this is happening -- I was hoping to get something figured out with why mine has done what it did.

Controllers aren't supposed to die when you barely use them. It's incredibly disheartening. If I knew these controllers did this, I wouldn't have wasted my money.

Also, what's the point in somehow being unable to send feedback to the same company that owns this website, that also allows users to report issues with Xbox and its accessories, when I still have to go somewhere else to report the issue. I should be capable of reporting issues with Microsoft under the support tab in this website under the same exact name.

Hi and thanks for reaching Microsoft Xbox gamer's community.
My name is Josef.
I'm an Independent Advisor

Hope you're doing great today despite this Relatively

I personally I’ve never experienced any controller issues (and I have 5 controllers, the first purchased more than 1 year ago and still working, and I play everyday)

Reading your post description it seems definitely to be an issue with the controller itself.
But just to cover everything from your side:

You said that your PC doesn’t support Bluetooth, in that case please try pairing the controller with a mobile phone and test from there

Or, if you have another PC in your house (or a friend’s PC) try connecting your controller there to see if something similar happens or if indeed the controller works