Error in gold status

Discus and support Error in gold status in XBoX Rewards & Social to solve the problem; Hello, I logged on to my Xbox live rewards account today and noticed that the page said I could be earning double money back on purchases if I joined... Discussion in 'XBoX Rewards & Social' started by DannyWC, Nov 21, 2016.

  1. DannyWC
    DannyWC Guest

    Error in gold status


    Hello,

    I logged on to my Xbox live rewards account today and noticed that the page said I could be earning double money back on purchases if I joined gold. I am a current gold member who's subscription ends in 2 years. Can you please advise why my rewards account
    isn't reflecting this accurately? When I log into Xbox.ca and select subscriptions and Xbox live, I see the proper status of my Xbox live subscription. It is just the rewards status that isn't accurate.

    Please advise how this can be corrected.

    Thanks,

    Dan.

    :)
     
    DannyWC, Nov 21, 2016
    #1
  2. Slavko1488
    Slavko1488 Guest
    Please help! An error occurs during the activation status of Gold 80153021

    Please help! An error occurs during the activation status of Gold 80153021.
     
    Slavko1488, Nov 21, 2016
    #2
  3. Ishan8123
    Ishan8123 Guest
    Error gold status

    Try restarting your xbox by pressing the xbox button, press settings, press restart.

    Also ensure you are signed into the right account, the one that purchased Gold.
     
    Ishan8123, Nov 21, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
     
    XBLRewards8, Nov 22, 2016
    #4
  5. XBLRewards8 Win User

    Error in gold status

    Hello DannyWC,

    We see that you are not receiving Gold Status this month due to your subscription being a promotional Gold subscription for 1 month. Promotional subscriptions are not eligible for Rewards, so your free 1 month is not eligible. From our FAQ:

    My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
  6. CrazY1985 Win User

    Error gold status

    You can try to remove your account (which has the gold status) from your console and redownload it again afterwards.
  7. Ishan8123 Win User

    Error gold status

    Try restarting your xbox by pressing the xbox button, press settings, press restart.

    Also ensure you are signed into the right account, the one that purchased Gold.
  8. MrZed BY Win User

    Trying to redeem free 1 month trial of gold error.

    At the moment, i don't have gold status.

    A similar error - it is impossible to get a free month of gold.

    How to fix it?
  9. Micheal41 Win User

    Why warzone Pacific won't work on Xbox one

    Hi Jesse I can't seem to find one it says error network failed status gold flake 😭
Thema:

Error in gold status

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