Error in forza horizon 4 freezing

I reinstalled Forza Horizon 4 without any problems.Only Forza Horizon 5 will have an error.

And sometimes when i click the Close button when it says Forza Horizon 4 took took to long to load it freezes of like 10-20 seconds

Hi Muhammad,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

It seems like your Forza Horizon 4 game is experiencing a freeze or crash, leading to it not responding and eventually closing. Here are some troubleshooting steps you can try:

1. Update Graphics Drivers: Make sure your graphics drivers are up to date. Outdated drivers can lead to compatibility issues and crashes. Visit the website of your graphics card manufacturer and download the latest drivers.

2. Verify Game Files: If you're using a platform like Steam, there's usually an option to verify the integrity of game files. This ensures that any corrupted or missing files are identified and re-downloaded.

3. Reduce Graphics Settings: Lower the in-game graphics settings. Sometimes, high settings can overload the system, causing crashes or freezes. Start with lower settings and gradually increase them to find the balance between performance and visuals.

4. Run in Compatibility Mode: Right-click on the game's executable file, go to Properties, and try running it in compatibility mode for an earlier version of Windows.

5. Reinstall the Game: If none of the above steps work, consider reinstalling the game. Sometimes, a fresh installation can resolve underlying issues.

6. Contact Support: If the problem persists, consider reaching out to Forza Horizon 4 support. They may be able to provide more specific assistance based on your system and the error message you're encountering.

Remember to back up your game saves before attempting to reinstall the game. If none of the above solutions work, there may be a specific issue with your system or the game, and contacting the game's support team would be the best course of action.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist

The better is to reach the
Forza Horizon 4 Official Forums, since is a in-game network error you will find help there.

Hey there Noveloks,



Thanks for reaching out here in Xbox Forums. I understand there is an
issue with Forza Horizon 4 error code 0x80240438. I recommend to visit
the Forza Motorsport Forums and Forza
Horizon 4 Technical Support & Helpfor more assistance.



Hope this helps.