Error https://account.xbox.com/

Discus and support Error https://account.xbox.com/ in XBoX Games and Apps to solve the problem; An error occurred while processing your request. Reference #30.7d8f7b5c.1682182120.c0ce9c9 [img] c2ec1d07-4e63-4083-a2aa-31923eb0ebba Discussion in 'XBoX Games and Apps' started by geovannylunafc, Apr 23, 2023.

  1. Error https://account.xbox.com/


    An error occurred while processing your request.

    Reference #30.7d8f7b5c.1682182120.c0ce9c9
    Error https://account.xbox.com/ [​IMG]


    :)
     
    geovannylunafc, Apr 23, 2023
    #1
  2. Francia J. Win User

    Error https://account.xbox.com/

    You're welcome and thank you for your kind understanding.
  3. Francia J. Win User

    Error https://account.xbox.com/

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Just a friendly reminder though that there are multiple reports in regards to the same issue, I myself am experiencing it. This can be an intermittent issue however, there are no official announcements yet from Microsoft which means that we may just need to wait for now.
  4. Andrey Wux Win User

    HTTP ERROR 502 on account.xbox.com

    Thanks for your reply Nkosana23!
    I checked the Xbox status page and all services are up and running. On a different Xbox account link is working. On my main account date of birth is set to 1999 so my account shouldn't be child. And if my account is somehow child how can I fix it? I cleared all cache and cookies and tried using a different browser but it just doesn't work. (sorry for the mistakes, I'm using a translator)
  5. Gorvin Borts Win User

    HTTP ERROR 502 on account.xbox.com

    The vague 'temporary problem' did eventually resolve itself, and I found a way to access my profile while I was on hold.

    8-Step Workaround:

    1. Sign out of xbox.com/Microsoft account in all browser windows. You may have to do this multiple times.
    2. Clear cookies/data in Firefox, Chrome or any other browser window.
    3. Close all browser windows.
    4. Make Firefox the default web browser in Windows 10 settings.
    5. Open Xbox App from Microsoft Store/Start Menu (Windows 10).
    6. Click on gamertag in Xbox App.
    7. Click on settings.
    8. When you select the option to change gamertag and/or privacy settings Firefox will start as it has been set to the default web browser. Firefox should now load Xbox.com website correctly, allowing you to see something other than a 502 Error or a blank page.
    This is quite a hassle. Xbox Live is a paid service and it is more difficult to use than free alternatives (Steam, Epic Games). It is also worth noting that GPUs are no longer a price bottleneck when it comes to PCs in the current day.

    In light of this very bizarre behavior from the xbox live website, and the deprecated niche that consoles seem to no longer fulfill hardware-wise, I question why xbox live persists as a service.
  6. Gorvin Borts Win User

    HTTP ERROR 502 on account.xbox.com

    I'm glad that the solution worked for you Ricardo.

    However, when I went into my Microsoft settings and turned off two-step verification, not only did it not resolve the issue I had with my xbox live profile, I can now, no longer access my security dashboard.

    I receive a new and additional error: "There is a temporary problem, please try again later." whenever I try to access my security dashboard.

    I will call support and post if any solutions are forthcoming, to any of these issues with Microsoft's services.
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Error https://account.xbox.com/

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