Error E102 Xbox one, can't do an offline update

Usually, this error occur upon startup or during OS updates. Basically, this error message indicate there is an issue with your Xbox One S system update process. To fix the E102 error, you need to update your console
offline.

In the link below you will find the neccessary steps to do to fix this error.

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

Hi JaredMaqueda,

You might want to check the startup error here and follow the instruction for E102

https://support.xbox.com/en-US/xbox-one/console/startup-error-solution It is likely you will want to do the offline system update.

Thank you for your reply. We have done that and it goes right back to the error screen with with a new error code we have had e106 e102 e101. E101 is the last one we got after doing the offline update

Hi there,

Please see the
Xbox One Offline System Update page on how to update your console. Please make sure that you select the correct model of Xbox.

In addition to this, the
Xbox Error Lookup Tool came up with this solution for E102. Keep this bookmarked, in case you need to search for other errors in future (hopefully not!).

L

Hi, Ash! thank you for your reply.

It must've been E102, as there is no E103 error for Xbox consoles.

Did you try an offline update or an offline reset? they are very similar, so it's easy to get confused.