Error Downloading games

@ zx kody 01 xz

What is the exact problem?

Do you get a can't download error?

If it's a can't download error then go into the hard drive and delete the partial download for Mafia II

Then download again but they time stay on the active downloads screen.

There is a bug that if you try to download a game on demand in the background while playing another game or an app or just browsing the dashboard, you get a can't download error.

Until this bug is fixed you should stay on the active downloads screen while downloading games.

A pop up says: The game couldn't start. Try downloading the game again. For more help, visit www.xbox.com/support. I am so lost in what to do next.

I have had the same problem but with Fallout 4. I have the Xbox One S

Dear ThumpingJOSHE90,

Removing the temporary files on your console might solve the problem. After you have cleared the cache, try the update again. Lets Get Started By Following The Step By Step Procedure. Please Keep Me Updated Dear Chap!.

To clear the system cache

1. Press the Guide button on your controller, go to Settings, and select System Settings.
   
2. Select Storage or Memory.

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1. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
   
2. Select Clear System Cache.

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1. When prompted to confirm storage device maintenance, select Yes.

But this has being going on for at least four months so I'm sure the marketplace errors in the status would have been fixed by now