Error details

Just tried the same thing. Nothing.

Hello ,

Thank you for your post. I understand you are experiencing an issue with completing a purchase on your Xbox One. To troubleshoot this, please try performing a

power-cycle on your device.

Please let us know how this goes!

No it didnt help

Hello ChrisBoner1,

Thank you for your post. I understand you are experiencing an issue with completing a purchase on your Xbox One. To troubleshoot this, please try performing a

power-cycle on your device.

Please let us know how this goes!

[quote user="Mohawk Chris I"]Your network is behind an address-restricted NAT. Every now and again have some network issues, mainly when more than one console was on which I'm getting a better router with a better QOS for. [/quote]

This means, that if you use more than one Xbox console in your network, the console that FIRST requested to open ports to get an open NAT will "block" the ports for other devices, resulting in a moderate or strict NAT.

As a temporary workaround until you get a better router:

After you have finished playing on one console, turn the console off, and then reset your network router (if necessary by pulling the plug if it doesn't have a power switch). Then turn the router back on, and after it connected to the Internet, turn the other
console on.

Make sure your router is configured for UPnP, and that you didn't manually forward ports to a single console.

Well, thank god for this info. This has been happening to me for the last 3 days and I am immensely frustrated with this problem. It doesn't seem to happen to my friends' xboxes. Is this happening only to some people and not all? Also, the dashboard sometimes
works for me and sometimes it doesn't. My connection seems to be fine though, no problems.