Error de Compra [Mod translation-Purchase Error]

iTzSeba · Jan 26, 2020

Hace 2 dias iba a renovar mi Game pass,pero hubo un error de compra.Me descontaron dinero
igualmente y segun lo que me informó la tarjeta deberian habermelo reenvolsado ya que es un proceso para verificar la validez de
la tarjeta y que tarda unas horas,AÚN NO ME LO HAN REENVOLSAdO y han pasado
2 días. Pd:La compra fue del game pass ultimate que traia el 95% dec.
es poco dinero pero igualmente me lo tienen que devolver.

[Mod Translation-2 days ago I was going to renew my Game pass, but there was a purchase error. They also deducted money and according to what the card informed me they should have reimbursed me since
it is a process to verify the validity of the card and it takes a few hours, THEY HAVE NOT BEEN REFUNDED AND 2 days have passed. Pd: The purchase was the ultimate game pass that brought 95% dec. It is little money but they also have to return it to me.]

:)

{Parity}

Use this link to contact Xbox Support https://beta.support.xbox.com/contact-us

XA DRBATTLE

have you tried conacting microsoft support with this issue?

Smwutches

Según los términos de la oferta, debe recibir el código dentro de las 2 semanas de la compra.

[Mod Translation: According to the terms of the offer, you must receive the code within 2 weeks of the purchase.]

Smwutches

Según los términos de la oferta, debe recibir el código dentro de las 2 semanas de la compra.

[Mod Translation: According to the terms of the offer, you must receive the code within 2 weeks of the purchase.]

XBF Chris J

Hello Goku,

Thank you for posting here on the Xbox forums. Sorry to hear about this issue with making a purchase. by any chance, have you tried making this purchase using a different payment method? Also, do you receive an error code along with that error messages?

Keep us updated

Error de Compra [Mod translation-Purchase Error]