Error connecting console to Xbox app

Discus and support Error connecting console to Xbox app in XBoX Games and Apps to solve the problem; Help, I can't connect my account, it keeps popping up every time I try and it never ends up logging in. 05aa8077-645c-40a9-85ae-8f1e70defbfe Discussion in 'XBoX Games and Apps' started by Flow-Psicololg, Oct 26, 2023.

  1. Error connecting console to Xbox app


    :)
     
    Flow-Psicololg, Oct 26, 2023
    #1
  2. Flow-Psicololg Win User

    Error connecting console to Xbox app

    I hope you can help me
  3. Flow-Psicololg Win User

    Error connecting console to Xbox app

    Thank you very much, a restart helped me connect to my account, thank you very much!!
  4. Flow-Psicololg Win User

    Error connecting console to Xbox app

    I'm stressed, please could you answer me, how does this work?
  5. KhajiBower34 Win User

    Error connecting console to Xbox app

    Hello Flow-Psicololg, I am an independent advisor and I will be happy to help you today. My name is Khaji

    - Restart the Xbox app: Close the Xbox app on your device, then open it again
    - Verify your account: Make sure you're signed in to the Xbox app with the same account you used to enable remote play from the console.
    - Restart your mobile device and console: While your mobile device restarts, press and hold the Xbox button on the front of the console for 10 seconds. Once the console turns off, press the Xbox Button on the console to turn it back on. Then try the setup process again

    If after following these steps the problem persists, contact us for further advice.
  6. Misses Joust Win User

    Smart glass can find my xbox one but wont connect to it.

    G'day crow! Is there any other info with that error message in Smartglass? Can you please verify the following:

    • You're using the Xbox One Smartglass app, and not Xbox 360 Smartglass.
    • Smartglass is enabled on your Xbox One console.
    • Your console and your device are connected to the same network.
    • You've tried connecting automatically as well as manually entering the console's IP into the app.
    • You're signed in to the same profile on both the console and the app.

    Let us know!
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Error connecting console to Xbox app

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