Error con la forma de Pago [Translation - Error with payment method]

Disculpe si la pregunta o mi problema es más simple de lo que me resulta, pero hace uno o dos meses compré 3 meses de la suscripción Gold al precio de dos (3x2), pero bastante antes de tiempo me la canceló Xbox, intenté ver que es lo que ocurrió y resulta
que el pago venció, yo intenté cancelarla entonces para que no me cobraran el precio de los 3 meses, pero eso no me es posible ya que debo renovar la compra por completo, y el problema está en que me cobran el precio de los 3 meses, cuando yo lo había comprado
con descuento. Espero que alguien pueda ayudarme, gracias.

[Translation - Excuse me if the question or my problem is simpler than what I find, but one or two months ago I bought 3 months of the Gold subscription to the price of two (3x2), but rather ahead of time I cancelled Xbox, I tried to see what happened
and it turns out that the payment expired , I tried to cancel then to not charge me the price of 3 months, but that is not possible as I must renew the purchase completely, and the problem is that I charge the price of 3 months, when I had Compradocon discount.
I hope someone can help me, thank you.]

:)

 

Buenos días

Me sale una leyenda de actualizar mi forma de pago, la actualizo y no pasa nada

[ Translation -

I get a legend update my payment method, update it and nothing happens]

 

No se pudo autorizar esta forma de pago

Cuando quiero comprar contenido o Microsoft Points con Paypal me sale el error "No se pudo autorizar esta forma de pago. Contacta con tu proveedor o utiliza otra opción de pago distinta."

He contactado con Paypal y me indican que la configuracion de pagos facturados automáticamente esta correcto por lo cual no deberia tener problemas, que contacte con ustedes.

Por que ocurre este error? Como lo soluciono?

Saludos

------------

When I purchase content or Microsoft
Points with Paypal I get the
error "Could not authorize this payment.
Contact your provider or use another
option of payment."

I contacted Paypal and told me that the
configuration of payments automatically
billed is correct and therefore should not have
problems, I need to contact you.

Because this error occurs? How
do I fix this?

Regards

 

Hiya!

Paul from the Xbox Forums Team here to assist, It seems you're experiencing an issue with making a payment for the 3 months Xbox live gold subscription. What I recommend to do is to contact

customer support to see what options are available for you to make the payment with. Unfortunately if you missed the time period for a promotion then that promotion has been missed and is unavailable. I hope the information I provided helped answer your
question.

Happy Gaming!

Paul Xbox Forums Team!