Error code while trying to upgrade to gold??

I am encountering the same error code while trying to upgrade my account to a gold membership. the code is 8015307F just as he said.

Hi there,

Please double check
http://account.microsoft.com/services to see if the subscription is showing there.

If the subscription shows, try the following steps

1. Remove profile from the console (Make sure you know the account credentials for the account since you will need them later)
2. Perform the manual power cycle steps as mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
   
   http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
3. Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
http://support.xbox.com/contact-us

Is there a way i can soeak to someone like an actual person i have tried everything and nothings working and if i just bought an xbox one for my husband for christmas just for this stuff to happen then i dont even want it.

Hiya!

Paul from the Xbox Forums Team here to assist, it sounds like you're experiencing an issue with buying a subscription. I recommend trying to make the purchase online at our website.
If you're still unable to make the purchase then please contact
customer support. Please let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!

Hi KScott!



Thank you for reaching out to us!

There is totally way to get an agent on the phone or chat if you are interested.

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select
See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Thanks for reading and have a great one!