Error Code when redeming prepard 3 month card from Amazon

Hi COOLman1015,

Please check that your account
profile and
security information is up to date by visiting account.microsoft.com. If you have an outstanding balance on your account you may have trouble redeeming prepaid codes, you can check

How to Pay a Past Due Balance on an Xbox Subscription.

If you still have trouble with redeeming the code, please try again on redeem.microsoft.com or contact
Xbox Support.

not sure about the code but I just found out you can't 'stack' prepaid codes. If you have a current live subs then you wont be able to redeem a new one until the date runs out on the current one. hope it helps otherwise someone else may know

i clicked on redem code but when i wrote in the code it tells me to write in bank card info to use it and says that when my 3 months are done i gotta pay 20$ so do that mean that i gotta pay 2 times for all of this.

Hello the easiest way to get around this would to be for you to purchase an Xbox live Gold membership pre paid card from amazon etc and redeme the code on your account, this should work and fix your issue upgrading to gold

To make that more cler my friend

You can buy a pré paid card whif 3 month of live and give for your´s friend!!!

That card don´t pass any information about you!!! that only have a code when the person redem and receive the signture, and nothing more (that not inform ho buy, here come from nothing more than a valid a 3 month signature).

Inclusive MS encourage that for a form to gift your friends!!!!

I hope i help you and forgive my bad english, it´s self learnerd.