Error code: Corrupt game 0x80070570

melissacumbess · Dec 6, 2023

Ever since the december 1st xbox console update my pubg will not open. Now every time I go to play the game it says 'Sorry we cannot launch this. The item you are trying to use appears to be corrupt. Try uninstalling it then reinstalling (0x80070570) I have tried to turn the xbox on and off and every time it just says the same thing. I have tried uninstalling and installing MULTIPLE times and still wont work. i’ve moved it around on my hard drives and still nothing, last resort would be to factory reset my console and I will not be doing that unless it is certain that will resolve the issue. PLEASE HELP. what do I do, is it something you guys have to do from your end? i’ve done nearly everything.

:)

Mister Maka

Hey there InfecTeDHedShot

Sorry to see you're still having trouble. Looks like this cleared up the issue for the original poster. So that we can best help out please create a new thread detailing your issue. Thanks!

Obsessive Power

Did you try uninstalling the game game and then re downloading it again from the Xbox Store? When you purchase a game from the store, whether it be via a redeemable code or directly, that content remains on your account and you can delete and re-download
it again as many times as you like.

To Uninstall a game on your console, please follow these steps:

Start from Home (press the Xbox button on your controller to go Home).
Go to My games and apps.
Highlight the content that you want to uninstall.
Press the Menu button on your controller.
Select Manage Game or Manage App.
Press the Menu button on your controller again.
Select Uninstall.

You can then reinstall the game by downloading it again from the Xbox Store. To download the game again, search for the game in the Store, select the game, then select Install.

Please let us know how you get on. Thanks.

InfecTeDHedShot

This didn't work for me and it's a digital copy of ARK

KreacherLuke

Hi

This worked, thank you so much

XBF Aicha T

Hello There ! It’s possible that the local save for the game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.

First, delete the local save:

1. Press the Xbox button to open the guide and then select My games & apps > See all > Games.

2. Highlight the game title, and then press the Menu button on your controller.

3. Select Manage game and add-ons > Saved data.

4. Select Delete all to remove the local save of this game, then follow the prompts.

After you delete the local save, restart your Xbox:

1. Press and hold the Xbox button in the center of your controller.

2. Select Restart console, then follow the prompts.

After you restart your Xbox resync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to Xbox Live. Then try playing the game again to see if re-syncing with the cloud corrected the game problem.

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose reset and keep my games and apps.

Error code: Corrupt game 0x80070570