Error Code:807b01f4

Try all the steps at the following link to see if that helps.

support.xbox.com/.../error-code-807b01f4

Hi there,

Thanks for reaching out! In reference to the
Error 807B01F4 occurs when you try to download content from Xbox Live on Xbox 360.

Please try the troubleshooting steps on this article. If the issue is persistent, try downloading the content by logging into the

Xbox website.

Try this out and let us know the results!

I have issues downloading updates for games and I'm getting error code 807B01F4 again.

If the page shows an issue with the marketplace then that would be where your issue lies. Just be patient and I'm sure it will be fixed soon.

@mattonka - please try the link below to solve your issue.

support.xbox.com/.../error-code-807b01f4

Error 807b01f7 occurs when you try to download from Xbox LIVE

Overview

If you see error code 807b01f4 when you’re trying to download from Xbox LIVE, it means that there may be a problem with your network setup, and therefore you can’t connect to Xbox LIVE.

Read this page to learn more about error 807b01f4 and what you can do about it.

On this page

Topics

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Error code and message

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Problem

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Solution

Error code and message

Error code 807b01f4 is preceded a message that resembles one of the following:

Sorry, there's a problem with the Xbox service. Try again later.

Status Code: 807B01F4

Can’t retrieve information from Xbox LIVE. Please try again later.

Status Code: 807B01F4

Problem

If you get this message and error code, it means that there may be a problem with your network setup that is preventing you from connecting to Xbox LIVE.

Solution

To resolve this issue, try the following solutions:

Solution 1: Troubleshoot your network connection

For information about how to troubleshoot your network connection, see Error: Your NAT type is set to strict (or moderate).

Solution 2: Contact your ISP

If you still experience this issue, contact your Internet service provider for more hel