Error code - 8016A0FA

Hectorrh · Jan 10, 2014

I have problems to redeem subscription codes with my account, when I try to redeem one card for 12 months I receive that there are issue and contact support.

Xbos-0x8016A0FA

05fe184f-24a3-40b1-a707-7cb56a4e5300

This issue is only with this type of cards, when I redeem the codes with other account I don´t have problems.

:)

MHLi · Jan 10, 2014

Cannot redeem Office 365 promo code for 12 month Xbox Live Gold

Sorry, I didn't receive any notifications to indicate that I'd gotten responses. The error code returned by the console is:

8016A0FA

M3tal Daz3 · Jan 10, 2014

30 Day Xbox Live Gold trial offer not working

What you are describing is the Error 8016A0FA and the OP hasn't reported that error code.

Yet I hope between us he/sh got the info required to solve the issue by now!

Dropsonic · Feb 1, 2014

I believe there is a 36 month maximum on the Gold card memberships. I had the same error message. I was told to wait until it gets to below 24 month and then try the card.

Dropsonic

I believe there is a 36 month maximum on the Gold card memberships. I had the same error message. I was told to wait until it gets to below 24 month and then try the card.

MHLi

Sorry, I didn't receive any notifications to indicate that I'd gotten responses.

The error code returned by the console is:

8016A0FA

M3tal Daz3

What you are describing is the Error 8016A0FA and the OP hasn't reported that error code.

Yet I hope between us he/sh got the info required to solve the issue by now!

Frathos

25 entries to what? Are you referring to an Xbox Gold subscription? If so, then the limit for stacking Xbox Gold subscription length is 36 months as noted in this support article:

https://support.xbox.com/en-US/billing/errors/error-code-8016a0fa

maxen

There seems to be some misinformation. You can indeed stack multiple subscriptions, for a maximum of 36 months worth of Gold at any one time. However, what could cause issues is if these aren't the same type of code: for instance, one of these is a 12-month
and another one is one of those promotional '12+1' month subscriptions, in which case they will not stack onto one another. So if that is the case here, then that would be the cause of the error.

Also, if adding 12 months would push you beyond 36 months, that would also cause this problem, though that does not appear to be the case here.

(Source for 36-month maximum:
support.xbox.com/.../error-code-8016a0fa)

Error code - 8016A0FA