Error Code 80153021 - Money gone, but no game

Discus and support Error Code 80153021 - Money gone, but no game in XBoX Games and Apps to solve the problem; Hello So, today I tried to buy 'Life is strange' on the Xbox 360 Arcade market. When I went to the page where I accept the payment and accepted it,... Discussion in 'XBoX Games and Apps' started by SilverSlord, Feb 8, 2015.

  1. SilverSlord
    SilverSlord Guest

    Error Code 80153021 - Money gone, but no game


    Hello

    So, today I tried to buy 'Life is strange' on the Xbox 360 Arcade market.

    When I went to the page where I accept the payment and accepted it, I got error code 80153021. It threw me out of the menu and I attempted to buy the game again, but I noticed that 4.99€ (the price of the game) were missing from my xbox live account.

    I paid for the game but didn't recieve it, is there a way to prove that I didn't recieve the game and get a refund?

    :)
     
    SilverSlord, Feb 8, 2015
    #1
  2. MrProcastinate
    MrProcastinate Guest
    Purchased Game; System acts like I haven't

    Did you get any error code? I have this problem right now with another game. I get error code 80153021 when I go to the game I purchased a few hours ago. Money gone but no game.
     
    MrProcastinate, Feb 8, 2015
    #2
  3. HugoMonfouga
    HugoMonfouga Guest
    HugoMonfouga, Feb 8, 2015
    #3
  4. Mister Beep
    Mister Beep Guest

    Error Code 80153021 - Money gone, but no game

    Hey there SilverSlord!

    Sorry to hear about the purchase issue! I moved your thread to the proper Xbox 360 support forum for better visibility.

    If it appears you were charged for a game you never received, you will need to contact our chat or phone support agents through our Contact Us page so they can look into it.
     
    Mister Beep, Feb 9, 2015
    #4
  5. Beast Dude69
    Beast Dude69 Guest
    i got the same problem i bought jeopardy on 2/6/2015 xbox took the money but no game download an i clicked on the contact us part an nothing there
     
    Beast Dude69, Nov 1, 2018
    #5
  6. MrProcastinate Win User

    Purchased Game; System acts like I haven't

    Did you get any error code? I have this problem right now with another game. I get error code 80153021 when I go to the game I purchased a few hours ago. Money gone but no game.
  7. Beast Dude69 Win User

    Error Code 80153021 - Money gone, but no game

    i got the same problem i bought jeopardy on 2/6/2015 xbox took the money but no game download an i clicked on the contact us part an nothing there
  8. Mister Beep Win User

    Error Code 80153021 - Money gone, but no game

    Hey there SilverSlord!

    Sorry to hear about the purchase issue! I moved your thread to the proper Xbox 360 support forum for better visibility.

    If it appears you were charged for a game you never received, you will need to contact our chat or phone support agents through our Contact Us page so they can look into it.
  9. HugoMonfouga Win User

    Cant purchase content

  10. Daft Badger Win User

    error 80153021

Thema:

Error Code 80153021 - Money gone, but no game

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