Error code 800704DC

A couple days ago I tried to sign on to my account on my Xbox and got the error code. So, I deleted my profile to re-download and got the error code again. After that I chatted with support and verified all my security and payment, changed my password, cleared
the system cache, went through the power cycle and added more security. I believe it is something to do with billing info because I recently got a new card that just started getting billed this month.

:)

 

Can't download profile

Try following the solutions listed here
support.xbox.com/.../error-code-800704dc

Let us know if this worked for you.

 

Can't redownload my account on Xbox 360.

Sorry to hear it. Can you try the steps at the link below?

support.xbox.com/.../error-code-800704dc

 

Hello, this error code suggests that there may be a problem with your Microsoft Account. Please follow the following steps, and if you have already, please reach out to Xbox Phone Support for further assistance.

Solution 1: Verify the information for your Microsoft account

To resolve this issue, verify the information in your Microsoft account. To do this, follow these steps:

In a browser, sign in to your Microsoft account.

Note If you forgot your password or cannot sign in by using your password, see Reset your password.

Note any error messages that are displayed.

After you resolve any errors, verify the information in your Microsoft account. For example, verify the billing information or the information in the Password and security info section.

Sign out of your Microsoft account, and then sign in again.

On your console, sign in to Xbox Live and try to download your profile again.

Solution 2: Change your Microsoft account password

In a browser, go to your My account page.

Click Change password.

Type your current password and a new password, and then click Save.

Sign out of your Microsoft account and then sign in again.

On your console, sign in to Xbox Live and try to download your profile again.

If you still experience the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.