Error code 0x87e00017, can't download games, even persisted through factory reset

Discus and support Error code 0x87e00017, can't download games, even persisted through factory reset in XBoX on Consoles to solve the problem; I've been trying to download a handful of games on PC through the Xbox app, but they don't install at all. I get an error message saying 0x87e00017,... Discussion in 'XBoX on Consoles' started by KarateGamer, Mar 14, 2022.

  1. KarateGamer
    KarateGamer Guest

    Error code 0x87e00017, can't download games, even persisted through factory reset


    I've been trying to download a handful of games on PC through the Xbox app, but they don't install at all. I get an error message saying 0x87e00017, and after uninstalling and reinstalling the app, restarts, and even a factory reset (don't worry, I'm a big cloud nerd, everything sensitive is safe) I still get the error code. What's going on?

    :)
     
    KarateGamer, Mar 14, 2022
    #1
  2. KarateGamer Win User

    Error code 0x87e00017, can't download games, even persisted through factory reset

    Would updating to windows 11 help? I've been reticent to do so, but if it would help the issue I'll consider it. I primarily use my laptop for gaming and school.
  3. XBF-JoannaDark Win User

    Error code 0x87e00017, can't download games, even persisted through factory reset

    Hello Karate,

    Thank you for that. Did you name it per the example I provided in step 5? If not, could you go into the search bar and Type Windows feedback hub. you should see the bug you submitted and screenshot it for me.

    Thank you
  4. XBF-JoannaDark Win User

    Error code 0x87e00017, can't download games, even persisted through factory reset

    Hello KarateGamer,

    Please submit a bug for me and we can investigate this issue further and see what could be causing this issue.

    submitting a bug through the Xbox App

    1. Navigate to the top right of the application and select your gamerpic icon
    2. Select “Feedback” in the drop-down menu
    3. Select “Report a problem
    4. Click "Give new feedback"
    5. Add [Xbox Forum] in “Summarize your feedback” followed by a feedback summary.

      [Xbox Forum] Error code 0x87e00017, can't download XGP games [KarateGamer]
    6. Category should automatically be selected.
    7. Once complete, post the title of the bug report along with the submission date in this thread.
  5. XBF-JoannaDark Win User

    Error code 0x87e00017, can't download games, even persisted through factory reset

    Hello karateGamer,

    I just wanted to provide an update on this issue. We are still looking into this specific error code and once I hear back on some suggestions or if an update has been made available to download, I will post that information for you in this thread.

    Thank you
  6. KarateGamer Win User

    Error code 0x87e00017, can't download games, even persisted through factory reset

    Yeah, that's the case. Have 7 games still just "error downloading".
Thema:

Error code 0x87e00017, can't download games, even persisted through factory reset

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