Error code 0x82D40004

Discus and support Error code 0x82D40004 in XBoX Games and Apps to solve the problem; My kids play Madden 20 on Xbox one. The console and game are only a few months old. They are suddenly getting the below error message when they try to... Discussion in 'XBoX Games and Apps' started by AshleyS4, Jul 26, 2020.

  1. AshleyS4
    AshleyS4 Guest

    Error code 0x82D40004


    My kids play Madden 20 on Xbox one. The console and game are only a few months old. They are suddenly getting the below error message when they try to play. We do own the game. The disc is not dirty or scratched, and we've tried what was suggested
    by other users to fix the issue. Does anyone have any idea what could be wrong? Microsoft customer service is not available for such an issue. Below is the message we keep getting. Any advice on a solution would be much appreciated!

    0x82D40004

    Do you own this game or app?
    If you have a game disc, insert it now. Otherwise, make sure you're signed in to Xbox Live. If you don't have rights for playing it, you'll need to buy it at Microsoft Store.

    :)
     
    AshleyS4, Jul 26, 2020
    #1
  2. denis97g Win User

    I have a problem

    check this https://support.xbox.com/en-US/xbox-one/errors/error-code-0x82D40004
  3. denis97g Win User

    Console cant read license on disk. Error code (0x82d40004)

  4. StuartATrueRed Win User

    Xbox One not loading Gears of War 4

    The error just means that it can't find the licence for the game. So in this case the disk drive did not read the disc, so couldn't find the licence. Try reinserting the disc, then wait about 30 seconds, and try starting the game again.

    More info on the error code here
    https://beta.support.xbox.com/help/errors/error-code-0x82D40004
  5. nikitakozminykh Win User

    Gta v

    The error code is (0x82d40004) and the disc has no scratches at all i was on the game last night
  6. Feth l Charl Win User

    Xbox One suddenly not able to read original Xbox and Xbox 360 discs! Help!

    Here’s some articles that I have found for solutions for both error codes. Click on the error codes to see the article.

    0x82D40004

    0x803F8001

    If either of these don’t help, try contacting Xbox Support
Thema:

Error code 0x82D40004

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