Error code 0x80bd003b

Try following this video, setting up a seagate external drive with Xbox One S. It shouldn't be any different if you have Xbox One or Xbox One X.

https://www.youtube.com/watch?v=NauUiahNlt8

Hello Reece Hill,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are having issue using the external hard drive of your Xbox One console. Let us check and see on what we can do to help resolve your concern in a timely manner.

Error code 0x80bd003b is a common issue that some Xbox One users have reported when trying to use an external hard drive to store their games. This error means that the Xbox One does not recognize the hard drive as a USB 3.0 device, which is required for game storage. There are a few possible solutions that you can try to fix this error:

- Make sure your Xbox One is updated to the latest version. You can check for updates by following the instructions here.

- Make sure your external hard drive is formatted to NTFS. You can do this by connecting it to a PC and following the instructions here. Note that this will erase all the data on the hard drive, so make sure you back up anything important before formatting. For reference, see: How to format a USB flash drive or external storage device to NTFS on Windows | Xbox Support

- Make sure your power mode is set to Instant-on and the option "When Xbox is off, turn off storage" is unselected. You can do this by following the instructions here.

- Try using a different USB cable or port to connect your hard drive to your Xbox One. Sometimes the cable or port might be faulty or loose.

- Try restarting your Xbox One by holding down the Xbox button on the console for 10 seconds, then pressing it again to turn it on. This will clear the cache and reset the system.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Try to use a computer that's running a Windows to format the external drive, format it to NTFS then plug it into your Xbox.

For some reason none of that worked. I see the external harddrive listed under storage, but it will not let me transfer video games under the drive. Only music and pictures it says. It is a 3.0usb hard drive for the xbox one.

How do I format it to NTFS?