Error code (0x803f800f)

lukephipps · Feb 7, 2021

Hi,

I've been in the webchat with another gamer through xbox support.

I originally had the xbox live gold and game pass as separate subscriptions. I then upgraded both of them to Xbox Live Game Pass Ultimate. I have tried to download some of the games with gold (I believe I had them prior to this new subscription) and now it is saying I need an active Xbox Live Gold or Ultimate subscription.

Any solutions to this? I have tried uninstalling reinstalling the games, removing and readding profile, power cycle the xbox. Nothing is working.

Regards

Luke

:)

XBF Aicha T

Hello There ! Would you please check this link for further help regarding the error code issue :

Error 0x803F800F occurs when you try to play a game on Xbox One | Xbox Support

FOUL PAY TOILET

Hello There ! Would you please check this link for further help regarding the error code issue :

Error 0x803F800F occurs when you try to play a game on Xbox One | Xbox Support

Hello, I've tried the above steps with no luck. other than buying the game ofcourse

61590633-b111-4c2a-b

hihi, have you tried looking at this article for solutions?

SlinkingCrown87

I got Rayman Legends with Games with Gold a while back. I reinstalled the game yesterday and when I try to play it, I get this error:

Looks like you need to renew Xbox Live Gold or Xbox Game Pass Ultimate

This game was acquired using Games with Gold. Unless the person who acquired it has Xbox Live Gold or Xbox Game Pass Ultimate, you'll need to buy the game if you want to play it. If the buyer's subscription is current, try quitting
and relaunching the game. (0x803f800f)

I have Xbox Live Gold, done a forced power cycle, removed and reinstalled my account and uninstalled and reinstalled the game. Any help?

did u check if your prescription was still valid

Wishcatcher

When you check game you got either with "game with gold" either "game pass" , there is a little notification into the tile with the way you own it. If there is its meaning a game you purchased digitally full price.

So if you see "GOLD" or "GAMEPASS" , you need to have the gold and/or gamepass as active subscription.

If you are not the buyer of these game ( full price or via gold or gamepass/ultimate ) , you have to resquest from the buer to put the console as it "home" console to get the sharing active.

You can also go to library and select "games with gold" , if rayman is inside its correct, if not you use another account to get it as "game with gold" so you will need that account as "home" on that xbox to get the game working.

Regards

Error code (0x803f800f)