Error Code 0x803F8001 whenever I play anything on xbox game pass, date and time is synced...

Hello Jason Third De Guzman,



Greetings!



Thank you for posting in Microsoft Community.

It appears that you are having issue playing the game Forza in your new Windows PC due to an error message. Let us check and see on what we can do to help resolve your concern.

We would like to ask few questions to help us isolate the issue further.

1. How did you acquire the game? Is it through a disc game or Xbox game pass subscription?

2. Are you able to play other games in your device?

Getting an error code that you have described above would mean that we’re having trouble checking usage rights, or that the game is no longer in the Game Pass catalog.

By the way, as per the game developer support team, Forza Horizon 3 and its associated DLC was delisted on September 27, 2020. Players who own Forza Horizon 3 can find owned content in their library to download and play the game and its associated content. Unfortunately, we no longer actively support Legacy Forza titles. Limited support is still available for matchmaking and leaderboard services; however, access to this functionality is not always guaranteed. You can find the link here: Forza Horizon 3 Unavailable for Purchase – Forza Support (forzamotorsport.net)

For the meantime, you can check on the troubleshooting steps provided in the link below.

• Error 0x803F8001 occurs when you launch an Xbox game or app | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully,

Hi, Jason Third De Guzman Hope your Doing well

Please try the following troubleshooting steps and see if these:
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset. Do this with the games too.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

If these don't resolve you issue, please don't Hesitate to reply below

I get it via game pass, reset the pc dont work the error code is 0x803f8001

This is the
support article for Error 0x803F8001.

What game are you trying to play? Is it played with a disc, or is it a digital download?