Error Code 0x803F8001 when opening MS Mahjong

Discus and support Error Code 0x803F8001 when opening MS Mahjong in XBoX on Windows to solve the problem; Repeatedly get this error when trying to run Mahjong. I've tried to download it again from the MS Store, but it will not let me do this - it says that... Discussion in 'XBoX on Windows' started by Ian Mosley, Jan 21, 2020.

  1. Ian Mosley
    Ian Mosley Guest

    Error Code 0x803F8001 when opening MS Mahjong


    Repeatedly get this error when trying to run Mahjong.

    I've tried to download it again from the MS Store, but it will not let me do this - it says that I have this installed.

    However, Mahjong has now disappeared from 'Start' => 'All Apps' listing.

    How should I proceed?

    Also, when trying to access the Xbox forum I repeatedly get this error condition -

    An error occurred while processing your request.

    Reference #30.c427b5c.1579454794.149bc0e6

    I've seen the post at

    https://answers.microsoft.com/en-us/xbox/forum/all/error-code-0x803f8001-when-opening-ms-mahjong-on/c6bff323-49a2-4523-9ada-7faecf1b5d65

    but I can't re-download to try and resolve this issue.

    :)
     
    Ian Mosley, Jan 21, 2020
    #1
  2. XBF Brad A Win User

    Error Code 0x803F8001 when opening MS Mahjong

    Hi Ian,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the Microsoft casual games community. Towards
    the bottom you will see their Facebook page and they ask to post there. There is also a support
    site     for the casual games you can look over also.



    Thanks,

    Brad
  3. Wendell Strike Win User

    error

    Microsoft Mahjong is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001

    Microsoft Sudoku is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001
  4. XBF Leo G Win User

    Error Code 0x803F8001 when opening MS Mahjong on my PC

    Hey CharmedGenie72,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day CharmedGenie72!
  5. CharmedGenie72 Win User

    Error Code 0x803F8001 when opening MS Mahjong on my PC

    Thanks. I finally(!) found out HOW to uninstall the app and reinstall it from the Store. That does seem to have worked although not all of my data was saved. Not a problem for me though. The good old days of going to
    a DOS prompt and entering a command are gone forever. I do miss 'em though.
  6. Ian Mosley Win User

    Error Code 0x803F8001 when opening MS Mahjong on my PC

    MS Store says that Mahjong is installed; however, it's missing from the 'Start Menu'.
Thema:

Error Code 0x803F8001 when opening MS Mahjong

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