Error code 0X80131500 on Xbox One when trying to access Microsoft store

Discus and support Error code 0X80131500 on Xbox One when trying to access Microsoft store in XBoX Games and Apps to solve the problem; Error 0x80131500 occurs when I try to access the Microsoft store on Xbox one. Also, Minecraft stopped working. I uninstalled it but now can't reinstall... Discussion in 'XBoX Games and Apps' started by Noelha, Feb 26, 2020.

  1. Noelha
    Noelha Guest

    Error code 0X80131500 on Xbox One when trying to access Microsoft store


    Error 0x80131500 occurs when I try to access the Microsoft store on Xbox one. Also, Minecraft stopped working. I uninstalled it but now can't reinstall with the store not working. I can't access the app. Help?

    :)
     
    Noelha, Feb 26, 2020
    #1
  2. ChickenMan Gaming Win User

    Question

    It didn't work and I cant download xbox console companion because when I open the Microsoft store it says "Try that again Page could not be loaded. Please try again later."

    Error code 0x80131500
  3. Mmelnairb Win User

    Error code 0X80131500 on Xbox One when trying to access Microsoft store

    try to restart your Xbox and if its still messed up then buy a new one.
    If you're not going to be helpful, why even post an "answer". Great "Ambassador" you are
  4. XBF Leo G Win User

    Error code 0X80131500 on Xbox One when trying to access Microsoft store

    Hello TË,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
    more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
    TË!
  5. Biohazzard1997 Win User

    Error code 0X80131500 on Xbox One when trying to access Microsoft store

    Restart your Xbox by pressing the power button for 10 seconds, disconnect the console from the power for 2 or 3 minutes as time passes and check for an update.
  6. XBF Steven R Win User

    Error code 0X80131500 on Xbox One when trying to access Microsoft store

    Hey there Noelha,

    Thanks for reaching out to the Forums for advice on how to hopefully get your console to let you access these apps as it's supposed to. I can totally understand how this could throw anyone for a loop, but I'm confident we can help find some steps that help.
    I suggest going to Settings> Devices and Streaming> Blu-ray> persistent storage in the Xbox One Guide and clearing that three times. Once that has been done, go to Settings>
    General> Network Settings> Advanced Settings> Alternate MAC address, clearing that and letting your console restart as a quick preliminary means of troubleshooting.

    When you get the chance, give that a shot and let us know if that helped.

    Much thanks!
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Error code 0X80131500 on Xbox One when trying to access Microsoft store

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