Error code 0x80080005

DEn0 · Nov 9, 2020

So im trying to download forza horizon 4 on my pc and it keeps being stuck on preparing,starting or resuming.

the error code is 0x80080005 as you can see in the subject thingy.

i have tried to download it on the ms store but still no success.

i have aswell tried to reinstall the ms store and the xbox app but still it didnt help.

so yeah could someone perhaps help me ?

:)

Cloud Gear 13

Windows Update Error Code 0x80080005

xXx JB00GIE xXx

From Xbox Support Twitter (@XboxSupport):

We've seen your reports of issues when purchasing things from the Xbox Store & the proper teams are working on that now. Please watch for updates here or at http://xbox.com/status

ImAice

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Here are the steps that you can try for your concern.

Solution 1. Do you have an external hard drive plugged in to the console right now?

If yes, can you unplug it and Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Once done, please check if the issue still persist while the external hard drive is unplugged.

Solution 2. Clear your local save games file and persistent storage.

Make sure that there’s no disc in the disc tray.

Scroll left on the Home screen to open the Guide.

Select Settings > All Settings

Choose System > Storage.

Now select Clear local saved games.

Choose Yes to confirm.

Restart your console

Press the Menu key on your controller.

Click Settings, then go to Disc & Blu-Ray.

Select Persistent Storage.

Click Clear Persistent Storage.

Solution 3. Try to do a soft factory reset without removing any games and apps.

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

NOTE: This will delete the profiles on your account, make sure that you remember the email and password to your account.

I hope this helps. Feel free to ask back any questions and keep me posted.

JakubFerov

I have problem with my Xbox App and Game Services... It still show me error code 0x80080005, but nothing from this does not help me... I have Windows 11 Pro...

misaeltemesgen

Have tried downloading Age of Empires one and two from my Xbox Game Pass Ultimate but it just says starting download for a few minutes then says error Code: 0x80080005

Please help

fortnit

Error code 0x80080005