Error Code: 0x80073d19 in Xbox (Windows 11)

Nutthapon.P · Oct 1, 2022

I have this error after finish install Edge of Eternity using PC Game Pass. The error made me always need to repair files every time and it caused me so annoyed. Then I decide to uninstall it and want to download it again.

After uninstalled. I can't install it again because the error doesn't disappear! It still has same problem. I can't do anything else to grant access to download this game again.

I've tried to cancel installation and try to install again but I can't. Error still shown up every time I've open Xbox Game Pass. I want to get this error out. Is there any solution to solve this?

:)

Nutthapon.P

My Windows 11 already at version 21H2

also install Xbox Companion didn't resolve problem.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Nutthapon.P, have you checked if you have the latest version of Windows installed, at 21H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Belen T.C.

Hello AndroidOriginal,

Thank you for posting in Microsoft Community.

I'm sorry to hear that you're experiencing this issue and I completely understand how you feel. Let's work on this together and sort this out in timely manner for you to get back to gaming.

The 0x80073d19 error code is usually related to a problem with the Windows Store cache. Since you've already tried clearing the cache, I would suggest trying the following steps:

1. Press the Windows key + R to open the Run dialog box.

2. Type "wsreset.exe" (without quotes) and press Enter.

3. Wait for the process to complete and then try downloading the game again.

If that doesn't work, you can try resetting the Windows Store app by following these steps:

1. Press the Windows key + X and select "Apps and Features".

2. Find the Microsoft Store app and click on it.

3. Click on "Advanced options".

4. Scroll down and click on "Reset".

5. Wait for the process to complete and then try downloading the game again.

If neither of these steps work, you can try signing out the account from Microsoft Store App, restart your computer and sign back in. Download the game from Microsoft Store App and see if it works.

You may also check and correct these settings Here is how:

Open Settings. You can press Win + I to open settings in Windows 10.
Now, go to Time & Language>Date & time
Then, make sure set time and time zone automatically is on
Under Region & language, please make sure you have correct settings based on where you live.

There are also instances where you need to remove the device configuration. To do this, go to my devices on your Microsoft account, remove my old configuration, then open the Microsoft Store App, go to settings and manually enable Offline Permissions.

I hope this helps you resolve the issue. Let me know if you have any other questions.

Sincerely,

Microsoft Community Moderator

yelow lemon

I am getting this error code on windows 11 so your solution of upgrading to windows 11 unfortunately does not work for me. Anyone have any other ideas?

Jaron Grossmann

I'm playing on pc, windows 11 and it is only in Black Ops 6. I don’t have any code but the error message is "Error code : Lost connection to host/server"

Error Code: 0x80073d19 in Xbox (Windows 11)