Error Code: 0x800705aa - On Xbox

Zach Bladen · Sep 10, 2019

Hi, recently on my Xbox One I have not been able to load any games, however i can load apps. I can't find any help for this error message for Xbox online and it has been happening for a few days now. Iv'e waited a bit to see if it fixes itself but it hasn't
and it's really bugging me. It started to occur when a game crashed, and since then i haven't been able to play a single videogame. I've tried deleting and reinstalling games etc... and nothing seems to work. Can you help me?

:)

denis97g

Hi! did you try to remove and redownload your account?

LetSquire114223

I'm having the exact fake problem, it won't start and gives me this code

0x800705aa

But it seems to be pretty useless, such a pity

Lucas Lauer

Hello, Jimmy. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Please try to reinstall the Gaming Services and reset the Microsoft Store:

- Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- Press Windows + R and type in "regedit". Press enter.

- Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

- Delete the folders "GamingServices", "GamingServices.net" (if they're still there).

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.

- Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

- Press Windows + R. Type WSRESET and press enter.

- Restart your computer. Run Powershell as administrator and run the following commands (one at a time):

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

- Restart your computer one more time.

Try to install apps from the Microsoft store and please let me know how it goes.

Kimmy_24

I understand, however, if it's already out of warranty, I am afraid there'll be a charge for it. If you continue to encounter the same error code even after the reset, it's likely that your console needs to be repaired. You can consider reporting the issue if you do not wish to send it for service so this can be further investigated using the free Xbox Report a Problem app. I hope for your kind understanding and I appreciate your time reaching out to the community for suggestions.

Goggs25

Factory does not work and has never worked. Xbox tells us to do that becasuse the lazy scumbga refuse to fix there crappy series x.

I have owned a series x since day 1 and have done a factory reset over 70 times and still get multiple issues the lazy scumbags refuse to fix.

Error Code: 0x800705aa - On Xbox