Error code 0x80004005 for disney dreamlight valley download

Emberxoxok1tty · May 18, 2023

I used to play disney dreamlight on my pc through microsoft/xbox app and one day it gave me this error code and it wouldn't load up. I tried uninstalling the game and tried to reinstall but the problem is it WONT install. Instead I get the error code 0x80004005 everytime. I have made sure both accounts are logged into the same account, updated gaming services, uninstalled gaming services, reinstalled gaming services. I've followed many videos online about how to fix it in powershell and nothing works. I can log into my stuff on my husbands computer, download disney, and play it with no problems but no matter what I do on mine, it doesnt work. Its been too long for a refund otherwise I would of already and just got it on steam but my husband bought it for me on windows.

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Kimmy_24

Hi, Emberxoxok1tty. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Sorry about that. Do you receive the same error code when installing the game through MS store app? You can open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that has the game then try it from there.

Also, this error code occurs when the Dpcdll.dll file is missing or corrupted which you can check here: https://support.microsoft.com/en-us/topic/you-m....

Kimmy_24

Kindly try to delete all files in C:\Users\User_name\AppData\Local\Packages \Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache, and then reboot your pc.

If you’d like to try requesting a refund, kindly use the link below and be sure to submit your request from the account you used to make the purchase.

https://support.xbox.com/en-us/forms/request-a-...

To find your order numbers and date of purchase, please log in here: https://account.microsoft.com/billing/orders

After you submit this form, you’ll receive confirmation and follow-up emails that’ll include instructions on how you can keep track of the status of your request within 72 hours. They should send you a response within a few days.

Emberxoxok1tty

Yes I still get the same code on microsoft and xbox app. I've tried logging out and in. I ran a repair for dpcdll files and it still doesnt work. I've gone through the list from the link and nothing works still. I wish I could just get a refund at this point because it just makes me want to never install a game through microsoft/xbox on pc ever again. I've never had this much trouble with anything.

SwordofWhedon

You can find support here

https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/

OpticRJames

I understand, please also try the steps from this link, https://www.getdroidtips.com/disney-dreamlight-....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Error code 0x80004005 for disney dreamlight valley download