Error code 0x00000001 when download game from Xbox APP on PC

I'm having the same exact issue. Every game I try to download gives me "Error code: 0x00000001". I've made sure both the app and my PC are up to date.

Sadly you might to make a new installation of windows but by keeping all your personal files.

Once you have installed windows again you'll need to update all the available windows updates and then update all the xbox associated apps needed to start and download games.

You'll have to download the new Xbox PC app from the store directly.

Once you have done this you will be able to download the game pass game successfully.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please try the following:

Step 1

- Type Troubleshoot in Windows search and press Enter

- If you can't see troubleshooters, click the Additional troubleshooters option on the right

- Here, find Windows update section

- Click Run the troubleshooter and wait till the process is finished.

Step 2

- Type Services in Windows search and hit Enter

- In the new Windows, scroll down till you find Background Intelligent Transfer Service (BITS)

- If the service is running, right-click and select Restart

- If not, right-click and select Start

- Do the same with Windows Update service.

Step 3

Press Win + REnter the following and hit Enter:

regsvr32 Qmgr.dll /s

Open the Run dialog again and run the following command:

regsvr32 Qmgrprxy.dll /s

Step 4

For this fix to work, you would have to find another Windows 10 machine of the same version (Home/Pro/Enterprise). If you have access to such a machine, do the following:

- Access another computerType regedit in Windows search and press Enter

- If User Account Control shows up, click YesNavigate to the following location:

HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\TrustedInstaller

- Right-click on the branch and select Export

- Choose the location, name the file trustedinstaller and click Save

- Transfer the file to your computer

- Once the file is on your desktop, double-click the trustedinstaller.reg to merge it with your own registry

- Restart the PC and try updating Windows again.

Step 5

If none of the above helps, you can repair your Windows installation without losing files or installed apps. Here's how to do it:

- Go to the official Microsoft website and download installation files

https://www.microsoft.com/en-us/software-downlo...(press Download tool now)

- Once downloaded, double-click the setup.exe

- Accept License and Terms, select Upgrade this PC now, and click Next

- After the necessary files are downloaded, choose Keep personal files and apps

- Click Install (make sure that all apps are closed and not running before doing this)

- Your PC will restart and installation finished

the main storage drive selected for gamepass games must be ntfs.

Thanks. But for me I am running Windows 11. I don't want to run Windows 10. It seems the update service is normal. Maybe the hotfix is already included in this build of windows.