Error: Check the info you entered. It doesn't match the info for this card, when adding a...

Discus and support Error: Check the info you entered. It doesn't match the info for this card, when adding a... in XBoX Accessibility to solve the problem; When inputting debit card details, the error above keeps showing. I have entered my name as it shows on the card and have even gone to the bank to... Discussion in 'XBoX Accessibility' started by S0mBoDee, Jan 27, 2023.

  1. S0mBoDee
    S0mBoDee Guest

    Error: Check the info you entered. It doesn't match the info for this card, when adding a...


    When inputting debit card details, the error above keeps showing. I have entered my name as it shows on the card and have even gone to the bank to verify my credentials. This issue started when the previous billing for my xbox game pass did not follow through for the same reason above.

    :)
     
    S0mBoDee, Jan 27, 2023
    #1
  2. OpticRJames Win User

    Error: "Check the info you entered. It doesn't match the info for this card."

  3. notnekorairai Win User

    Error: "Check the info you entered. It doesn't match the info for this card."

    Yes, it is automatically set to the region of the payment method.
  4. OpticRJames Win User

    Error: "Check the info you entered. It doesn't match the info for this card."

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please log in to your account at this link, https://account.microsoft.com.

    Go to Payment & Billing > Address book. Please make sure the billing address you have there is the same as the billing address of the payment method you are using.

    Once that is done, try purchasing a subscription again and see if it works.
  5. OpticRJames Win User

    Error: "Check the info you entered. It doesn't match the info for this card."

    I see. If you are in a different region. I will have to refer you to the support team for further advice. It is possible that there is a region restriction with the payment method you are using. Please contact them using this link, https://support.xbox.com/en-US/contact-us.
  6. notnekorairai Win User

    Error: "Check the info you entered. It doesn't match the info for this card."

    Thanks for this suggestion. Is this available in the Philippines?
Thema:

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