Error 803c0008

Discus and support Error 803c0008 in XBoX Games and Apps to solve the problem; After downloading The Hobbit (The Desolation of Smaug) I received Error 803c0008 when trying to play it. I am trying to watch it using the same... Discussion in 'XBoX Games and Apps' started by Otto Redial, Jan 1, 2015.

  1. Otto Redial
    Otto Redial Guest

    Error 803c0008


    After downloading The Hobbit (The Desolation of Smaug) I received Error 803c0008 when trying to play it. I am trying to watch it using the same machine on which I downloaded the video. I went into my system storage and deleted the video, then re-downloaded
    the video and tried to play it again, only to receive the same error code. Can you please give me specific instructions on how to fix this? Thanks.

    :)
     
    Otto Redial, Jan 1, 2015
    #1
  2. onyxishere
    onyxishere Guest
    onyxishere, Jan 1, 2015
    #2
  3. caliEOD2336
    caliEOD2336 Guest
    Can't watch movies

    I keep receiving error code 803c0008. I recently rented lord of the rings and can't watch it. What's going on?
     
    caliEOD2336, Jan 1, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Error 803c0008

    That error code suggests there is no license for the movie or the file is corrupted. Did you rent it? If so, when? You only have 48 hours to view it.

    support.xbox.com/.../error-code-803c0008

    If you purchased or rented it recently then you should contact phone support for more assistance. 1-800-469-9269 if you live in North America.
     
    onyxishere, Jan 2, 2015
    #4
  5. Otto Redial
    Otto Redial Guest
    I purchased the movie yesterday; there should be no deadline for viewing it. I understand what the error code means; I just don't know how to correct it. I tried calling phone support at 1-800-469-9269, but the call went nowhere. I chose option two for
    downloadable content, and it sounded like my call was routed somewhere, but then there was silence for more than five minutes. I tried calling again and received the same result. I have seen in other posts where some have erased their caches or licensing
    rights - I don't want to do anything like that without direct instructions on how to do so.
     
    Otto Redial, Jan 2, 2015
    #5
  6. onyxishere
    onyxishere Guest
    Sorry to hear the call went nowhere. Try again but this time press 0 to get routed directly to an agent.
     
    onyxishere, Jan 3, 2015
    #6
  7. airmattdog
    airmattdog Guest
    The issue for The Hobbit: Desolation of Smaug Extended Version should be resolved later this evening.
     
    airmattdog, Nov 1, 2018
    #7
  8. onyxishere Win User

    Downloaded movies! Frustrated

  9. onyxishere Win User

    Error 803c0008

    That error code suggests there is no license for the movie or the file is corrupted. Did you rent it? If so, when? You only have 48 hours to view it.

    support.xbox.com/.../error-code-803c0008

    If you purchased or rented it recently then you should contact phone support for more assistance. 1-800-469-9269 if you live in North America.
  10. chrispynintendo Win User

    The Walking Dead Season 3 Pass Error

    I am trying to watch it on my xbox. I tried that and it still gives me the error with status code 803c0008
  11. airmattdog Win User

    Error 803c0008

    The issue for The Hobbit: Desolation of Smaug Extended Version should be resolved later this evening.
  12. Otto Redial Win User

    Error 803c0008

    I purchased the movie yesterday; there should be no deadline for viewing it. I understand what the error code means; I just don't know how to correct it. I tried calling phone support at 1-800-469-9269, but the call went nowhere. I chose option two for
    downloadable content, and it sounded like my call was routed somewhere, but then there was silence for more than five minutes. I tried calling again and received the same result. I have seen in other posts where some have erased their caches or licensing
    rights - I don't want to do anything like that without direct instructions on how to do so.
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Error 803c0008

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