Error 8027025A occurs when you try to sign in or start an Xbox One app

Error 8027025A occurs when you try to sign in or start an Xbox One app

Hey all, this can happen sometimes if apps aren't closed properly or if you might have switched games and apps quickly. Usually a full power cycle will resolve the issue, please take a look at this guide for some steps and let us know how it goes! Error
8027025A occurs when you try to sign in or start an Xbox One app

Hi Brandon,

Thanks for reaching out to in regards to this error message you're receiving.
We actually have an article in regards to the error message. The
error 8027025A occurs when you try to sign in or start an Xbox One app. Also, as you mentioned you have another error

0xd0000189 that occurs

Go over these articles and let us know if it helps.

Hi!

I suggest you to check your network settings and be sure Xbox Live Service is reachable. If a full reset of the console did not solve the problem, maybe the cause is a network service error or a hardware fault.

This article provides more detais on Error 8027025A:

Error 8027025A occurs when you try to sign in or open an Xbox One app

Regards

Hello Big Bang,

Thanks for posting here on the Xbox forums. Smwutches is correct, you must use that link in order to request a callback or chat with support. When you get to the virtual agent, you can skip that step to continue and look into your contact options.

As for those error codes, check out these helpful links :

Error 8027025A occurs when you try to sign in or start an Xbox One app

Error 0x800705b4 occurs after a console, game, or app update

I hope this helps! Let us know if you have any further questions.