Error 801613fb. Can't redeem my membership.

Discus and support Error 801613fb. Can't redeem my membership. in XBoX Games and Apps to solve the problem; Hello, Yesterday i have bought a 12+1 month membership card. When i went on my Xbox to redeem it, i couldn't and gave me an error code. I looked up... Discussion in 'XBoX Games and Apps' started by FeelDaWave, Mar 5, 2014.

  1. FeelDaWave
    FeelDaWave Guest

    Error 801613fb. Can't redeem my membership.


    Hello,

    Yesterday i have bought a 12+1 month membership card. When i went on my Xbox to redeem it, i couldn't and gave me an error code. I looked up the error and it said that my redeem code wasn't activated. I went to the store today inform them, and they told
    me that can't 'activate' it since they have no control over the redeem codes. I couldn't get a refund either since i have scratched off the grey to reveal the code. What do i do now?

    :)
     
    FeelDaWave, Mar 5, 2014
    #1
  2. MergingShark64
    MergingShark64 Guest
    REDEEM PROBLEM

    WHEN I TRY TO REDEEM GOLD MEMBERSHIP ERROR CODE 801613FB. DO YOU HAVE TO WAIT FOR CURRENT GOLD MEMBERSHIP TO EXPIRE BEFORE YOU DOWNLOAD NEW ONE
     
    MergingShark64, Mar 5, 2014
    #2
  3. INSANE PANDA22
    INSANE PANDA22 Guest
    cant redeem xbox live gold membership code

    i bought 3mth gold membership but cant redeem code it keeps saying sorry theres a problem with xbox service error code 801613FB
     
    INSANE PANDA22, Mar 5, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Error 801613fb. Can't redeem my membership.

    Since you've already tried going back to the retailer, you would need to contact support to see if they can do anything. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Mar 5, 2014
    #4
  5. Angelicris
    Angelicris Guest
    Hi!

    I suggest you contact Xbox chat support so they can replace the code for you. Just have the proof of purchase and the 25 character code ready.

    ^_^
     
    Angelicris, Nov 1, 2018
    #5
  6. Angelicris Win User

    Error 801613fb. Can't redeem my membership.

    Hi!

    I suggest you contact Xbox chat support so they can replace the code for you. Just have the proof of purchase and the 25 character code ready.

    ^_^
  7. Smwutches Win User

    Error 801613fb. Can't redeem my membership.

    Since you've already tried going back to the retailer, you would need to contact support to see if they can do anything. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  8. DRACO RKS 491 Win User

    i cant receive information when buying the xbox live deals on the console

    okay i went to he store and boughta prepaid card for my xbox live but im geing 2 error codes now 80153021 and 801613FB
  9. NorthernZoot Win User

    Microsoft points wont redeem! error 801613FB

    Can't retrieve information from Xbox LIVE. Status code: 801613fb

    Wait 24 hours and try again. If the card does not work 24 hours after purchase, please take the card back to the retailer and ask them to activate it.
  10. Deft Grinders Win User

    Microsoft points wont redeem! error 801613FB

    Correct me if I'm wrong, but it should be fixed now.
Thema:

Error 801613fb. Can't redeem my membership.

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