Error 8015190A after trying to view Purchase History

Discus and support Error 8015190A after trying to view Purchase History in XBoX on Consoles to solve the problem; I have an Xbox Series X and a Xbox 360 Elite (ver1). I bought Final Fight Double Impact earlier today as it showed that it was "+Xbox One" compatible.... Discussion in 'XBoX on Consoles' started by KuraudoSoruja7, Oct 25, 2022.

  1. KuraudoSoruja7
    KuraudoSoruja7 Guest

    Error 8015190A after trying to view Purchase History


    I have an Xbox Series X and a Xbox 360 Elite (ver1).

    I bought Final Fight Double Impact earlier today as it showed that it was "+Xbox One" compatible. After this, I successfully downloaded it on 360 but was unable to do so on my Series X as I would normally. There was no entry for the title under "Games to Install" in my Full Library. I started gathering screenshots ready for a support ticket. I went into my xbox 360 settings and selected profile and "Purchase History" where it prompted me to an automatic download of Internet Explorer on the 360 UI. Once this downloaded my problems really began.

    From that moment on either my Xbox 360 or my Xbox Series X I am no longer able to log into my xbox profile via 360 mode (on a backwards compatible game for example, like Perfect Dark Zero). When I try I recieve the following error:

    Your console can't connect to Xbox Live. Do you want to exit this session and test your network connection? If you are playing a game, you will lose any unsaved progress. 8015190A

    I have followed the Microsoft Support link, and tried the suggestions of changing my original xbox avatar via my Series X and changing my security information to confirm myself via my verification methods. This has not changed anything, and my issue remains.

    I am no longer able to log into xbox via 360 services (which means I can not play 360 titles online or garner achievements). Screenshots to follow.


    Error 8015190A after trying to view Purchase History [​IMG]



    Error 8015190A after trying to view Purchase History [​IMG]



    Error 8015190A after trying to view Purchase History [​IMG]



    Error 8015190A after trying to view Purchase History [​IMG]


    I really could do with some support on this one.

    :)
     
    KuraudoSoruja7, Oct 25, 2022
    #1
  2. HyruleBalverine Win User

    Loss of Purchased On Demand/Arcade Games

    After a while, the marketplace can be a little odd and try to charge you for something you've purchased a long time ago. It's best to redownload content from your Purchase History.

    support.xbox.com/.../view-download-history
  3. onyxishere Win User

    Not able to connect to xbox live or reconnect account.

  4. MaximumExtreme Win User

    Pinball Arcade

  5. onyxishere Win User

    Cant get on my profile for 360 but can on the one

  6. Mister Gwyther Win User

    Cant sign up for XBL and cant view download history.

    So that error is when you try to purchase LIVE time, what happens when you try to view history? Also, your account is already Gold, so what do you mean by "sign up for XBL"?
Thema:

Error 8015190A after trying to view Purchase History

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