Error 0xc33607e3 when try to start movie.

Nymble13 · Oct 28, 2019

Rented movie on xbox 360. Started playing with a voiceover for blind users. Cant turn it off on 360, but can on xbox one. So, im trying to watch on xbox one, but get this error code.

:)

Nymble13

Good try, but the Movies anywhere app only applies to owned movies, not rented movies.

Regarding the original issue, i really hate trying to watch a movie with that bleeping voiceover. Ridiculous that for some reason it came on, and all my research so far sys that you cant turn it off on 360.

Nymble13

Thanks for the suggestions. However, after going through all the steps in the guide, the movie still plays with voiceover.

XBF Steven R

Hey there Nymble13,

Thanks for reaching out to the Forums for advice on how to troubleshoot what's going on with this movie you're trying to watch. I can totally understand any confusion experienced while dealing with this issue. Seeing as this is dealing with the Movies &
TV app, I suggest trying the steps outlined in our support article entitled
Troubleshoot Movies & TV on Xbox 360.

When you get the chance, give that a shot and let us know if that helped.

Much thanks!

Lov10sBeauty

This what I found on this issue from
https://support.xbox.com/en-US/xbox-360/apps/buying-and-renting-videos-on-xbox-360

" Unlike a movie that you buy, you must view a movie that you rent on the device you rented it for (for example, the Xbox 360 console, a computer, or a Windows Phone)"

However I know Microsoft allowes you watch rented movies via a app called "Movie Anywhere".

you can check it here: https://www.microsoft.com/en-us/moviesanywhere?SilentAuth=1&wa=wsignin1.0&rtc=1

XBF Crystal P

Hi there Archer Dell,

Thanks for reaching out here in Xbox Forums. I understand there is a question in reference to renting movies on the Xbox Console.

I recommend checking out this article for more information:
How to buy or rent Movies & TV content on your Xbox 360 console

When you rent a movie through Movies & TV, it's available to you for 14 days. This 14-day countdown starts when you make the purchase. When you start playing the movie, another clock starts ticking: you have 24 hours to watch the movie as many times as you
want.

Let's say you rent a movie at 3:00 P.M. on June 1. If you start watching the movie at 8:00 P.M. on June 5, your rental period expires at 8:00 P.M. on June 6.

Note Unlike a movie that you buy, you must view a movie that you rent on the device you rented it for (for example, the Xbox 360 console, a computer, or a Windows Phone).

Hope this helps.

Error 0xc33607e3 when try to start movie.