Error 0x82323018 when I try to create a screenshot

Discus and support Error 0x82323018 when I try to create a screenshot in XBoX Games and Apps to solve the problem; For a support ticket, I need to make screen captures of my network settings. However, when I try to do that I get error "Screenshot failed... Discussion in 'XBoX Games and Apps' started by BjörnHermans, May 23, 2021.

  1. BjörnHermans
    BjörnHermans Guest

    Error 0x82323018 when I try to create a screenshot


    For a support ticket, I need to make screen captures of my network settings. However, when I try to do that I get error "Screenshot failed [0x82323018]".

    I already checked, and my capture setting is set so that both I and Games are allowed to make captures, so that should not be the problem.

    :)
     
    BjörnHermans, May 23, 2021
    #1
  2. Zak M Win User

    Error 0x82323018 when I try to create a screenshot

    Unfortunately I can’t help with the error code issue, however, you could just take a photo of your settings using your phone then upload them to the Xbox Support Ticket.
  3. Kathy A. Win User

    Screenshot not taking on Xbox Series s

    Hi HuddyBuddy.com,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you're trying to take a screenshot when you receive an error message: screenshot failed [0x82323018]. Let us check on this together and sort this out in timely manner.

    To better isolate your issue, we would like to know the answers of the following questions:

    May we know if you are in the middle of the game when you tried to capture your screen?

    May we ask for the title of the game?

    Is there an issue taking a screenshot on other games?

    Based on support article XtfCaptureRecordedGameClip, Error Code: 0x82323018 means the current title has blocked recording. So, if the said that the error message only appears on one game then this is the answer you need.



    Hope this helps! If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Rostom L Win User

    error 0x82323018 DBFZ

  5. Rob3342421 Win User

    Trying to get the games with gold

    now I cannot post a screenshot of it as I’m getting an error when trying to upload it
  6. E Anton Win User

    Error 0x80a40008 when trying to create Passkey

    I'm sorry Javier, my op wasn't clear. I have tried these recommended solutions prior to posting.

    Solution 1 - I do not have xbox live

    Solution 2 - everything is good

    Solution 3 - unsuccessful after multiple attempts both when adding the account and after adding the account via settings

    Solution 4 - my account is the only account in the console

    Thanks again for your help.
Thema:

Error 0x82323018 when I try to create a screenshot

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