error 0x80830004

OrlandoO1 · Dec 8, 2021

I'm trying to play townscaper and every time I boot the game I am told by the game UI that I can't connect to the server, so i click play offline and am given:

error 0x80830004 initialize xGameSave provider.

here are some screenshots:

:)

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey OrlandoO1, how are you today? Hope you're well.

Orlando, please, try this test for me:

Press the Windows button on your device or keyboard, or select the Windows icon in the lower left corner of the main screen.

Select Settings > Games, then select Xbox Network.

In Xbox Live Multiplayer, check Nat Type.

If something like, TEREDO can't qualify, TEREDO deactivated or Servers blocked, appears:

Call your internet service provider, and ask them to open the ports described below on your router.

Port 88 (UDP)

Port 3074 (UDP and TCP)

Port 53 (UDP and TCP)

Port 80 (TCP)

Port 500 (UDP)

Port 3544 (UDP)

Port 4500 (UDP)

Also ask to disable and then, enable it again the UPnP function and if you have a modem and a router the process has to be done on both devices.

Besides, ask them to put their PC's IP in the DMZ zone configuration.

To locate the IP of your PC: On the taskbar, select Wi-Fi network > the Wi-Fi network you're connected to > Properties.

Under Properties, look for your IP address listed next to IPv4 address.

HELLRAZER305

DID you fix it I got the same one??

InFaDeLiTy

No not at all, I cannot connect to XBL at all, I am not sure what is happening, I know my internet is working fine and ive never had issues with this console but since the most recent update my xbox wouldnt download/install it properly and i havent been
able get online at all its quite lame.

Mister Fitzer

Hey mate, can you please list the exact errors you're encountering? Also, go ahead and take a few minutes to answer the bold questions

here, as we'll need that information to help resolve the network issues.

Photonimus

Well, first things first.... If you want help, conduct yourself in a pleasant and respectable manner. Secondly, we can't help unless you describe a problem fully. Even then, we can only go through steps to try to help, so you need to cooperate. If the answers
don't work, getting angry is not the course of action, it means we need to dig deeper.

If someone reads the issue and directs you to a solution, try it out. If it doesn't work, let us know so we can dig deeper.

And most importantly, understand that we here on these forums are not microsoft/xbox employees, we are gamers such as yourself trying to help out. When an issue requires contacting official support, they wont put up with this kind of attitude over the phone.

So again I say, please reply and fully explain each issue you are having so we can work through this.

error 0x80830004