error 0x8040010

Discus and support error 0x8040010 in XBoX on Consoles to solve the problem; After two weeks i still cant connect to xbox live profile. 1bc4baea-8980-4fbe-b58b-f7ab50a8ad8b Discussion in 'XBoX on Consoles' started by Dark and Sad, Sep 21, 2018.

  1. Dark and Sad
    Dark and Sad Guest

    error 0x8040010


    After two weeks i still cant connect to xbox live profile.

    :)
     
    Dark and Sad, Sep 21, 2018
    #1
  2. Gift3d
    Gift3d Guest
    Credentials error

    credentials? isnt that like your accont info?

    Try to go on xbox.com and sign into it and see if u have any messages. might just need to verify an email or something
     
    Gift3d, Sep 21, 2018
    #2
  3. PB7
    PB7 Guest
  4. M3tal Daz3
    M3tal Daz3 Guest

    error 0x8040010

    try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
     
    M3tal Daz3, Sep 21, 2018
    #4
  5. Hi Dark and Sad,

    Thanks for reaching out! I'm sorry to hear about the issue with not being able to connect to Xbox Live profile.

    • What device is receiving this error code?
    • Have you tested the internet connection on the console?

    Xbox live is currently undergoing a service alert for core services. You can
    check our server status here
    .

    • Click on the "Notify me" button from the link above to receive a text message If you would like to get notified once the service alert is lifted

    Hope this helps. Let us know.
     
    XBF Crystal P, Nov 3, 2018
    #5
  6. XBF Crystal P Win User

    error 0x8040010

    Hi Dark and Sad,

    Thanks for reaching out! I'm sorry to hear about the issue with not being able to connect to Xbox Live profile.

    • What device is receiving this error code?
    • Have you tested the internet connection on the console?

    Xbox live is currently undergoing a service alert for core services. You can
    check our server status here
    .

    • Click on the "Notify me" button from the link above to receive a text message If you would like to get notified once the service alert is lifted

    Hope this helps. Let us know.
  7. M3tal Daz3 Win User

    error 0x8040010

    try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
  8. HELLRAZER305 Win User

    Error Error Error

    DID you fix it I got the same one??
  9. InFaDeLiTy Win User

    Errors Errors Errors

    No not at all, I cannot connect to XBL at all, I am not sure what is happening, I know my internet is working fine and ive never had issues with this console but since the most recent update my xbox wouldnt download/install it properly and i havent been
    able get online at all its quite lame.
  10. Mister Fitzer Win User

    Errors Errors Errors

    Hey mate, can you please list the exact errors you're encountering? Also, go ahead and take a few minutes to answer the bold questions

    here
    , as we'll need that information to help resolve the network issues.
Thema:

error 0x8040010

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