Error 0x8027025a: Xbox one is practically unusable.

MikeErickson6 · Feb 21, 2022

So for a month or two now my xbox has been giving me this error everytime I boot it up and try to sign in. It would let me continue to the home page without signing in but then I wouldn't be able to access my profile or any games. Now it boots up but takes minutes to move around. I can't enter any apps, it doesn't do anything when I try. If It does do anything it kicks right out to the home page, gives the 0x8027025a error message or turns off completely. I have tried soft resetting, hard resetting, and everything besides factory resetting it. I can't even get into my settings to be able to reset it to the factory settings.

I hope that someone can help since my xbox is practically unusable right now.

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

In this case, we just need to reset your console keeping your games and apps through the Xbox Troubleshooter page. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button and the Eject button, and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

Ludyar

I find the new update (256MB), I hope it fix problem because the one at this time is practically unusable

miguelzea

Now apart of that error, I have another one 0x8027025a

Major Angry

Ive been getting these errors on and off for months, but in the last 2 days the forums have been practically unusable. Im using IE9 and its been terrible, when I use Firefox the forums are perfect. Funny how Microsofts IE9 does not work well on one of
their forums.

ipockat

Hello yossef45601,

When I have issues like this my first instinct is to restart my console.

Hard reset your Xbox One console and its cache

Many users have been able to resolve error 0x8027025A by hard resetting both their Xbox One consoles and their cache. In order to do so, you need to:

Press and hold the Xbox button on your Xbox One console for 10 seconds, at which point it will shut down.
Unplug the power supply from your console.
Wait for ~3 minutes.
Plug the power supply back into your console.
Press the Xbox button on your Xbox One console to turn it on.

When the Xbox One boots up, check to see if you still run in to error 0x8027025A when signing in or trying to start any of your apps.

If that does not work, I also read some people having this issue have had success with this.

Uninstall the affected app and install it on your external HDD

If you see error 0x8027025A when trying to start a game or app you installed on your Xbox One and are also using an external HDD with your Xbox One instead of just its internal HDD, you might also be able to get rid of error 0x8027025A by completely uninstalling
the affected game or app from your Xbox One and then reinstalling it on your external HDD instead of the console’s internal HDD. This solution has proven effective for a significant number of Xbox One users experiencing error 0x8027025A while trying to start
games/apps on their consoles and who also use external HDDs.

Error 0x8027025a: Xbox one is practically unusable.